Benjamin Violet Email & Phone Number

animation and video production practice, partnering with bands and record labels to strategize and create promotional materials and music videos. Notable clients include Kishi Bashi, Polyphonic Spree, The Toadies, et al. Responsible for:• Conceptualizing projects and guiding them to completion• Project management, ensuring that deadlines are met• Establishing and implementing social media strategies• Adjusting content strategies based on social media analytics

Austin, Texas Metropolitan Area

Kicked off Stitch Fix’s internal quality program, writing copy and creating training materials. Duties included: • Writing bi-weekly case study newsletter • Providing written feedback on agent performance • Designing Quality Team style guide for internal communications • Writing analysis reports from complex data sets • Process Documentation • Editing knowledge base articles • Writing internal copy for new tool role outs • Design meeting decks that combine visual and verbal storytelling

Austin, Texas Metropolitan Area

Partnered with the training team by auditing work of new hires and tenured agents in order to build more effective coaching strategies. Also provided on-demand support for agents facing difficult client situations

Austin, Texas Metropolitan Area

Interfaced with clients and warehouse to solve complex and widespread logistical issues and create on-the-fly work- arounds for failed systems

Austin, Texas Metropolitan Area

Worked with disappointed clients to retain their business and/or maintain a positive perception of our brand

Austin, Texas Metropolitan Area

Helped clients with technical and logistical issues with their orders and account management

Production assistant for director Zeek Earl. My duties on included shot proofing, set dressing, story boarding, and editing. Worked with SHEP producing commercial segments for brands including Microsoft and Klondike

In charge of layout of the zines and annual journal, created illustrations for the publication's covers, and served on the selection panel for the 2010-2011 award-winning Lingua Journal

Undergrad, Illustration

Activities and Societies: Lingua Art Journal

Salutatorian