Benjamin Vo Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Austin, TX

• Provided expert customer service at the local pharmacy by processing prescriptions and dispensing medications
• Built and nurtured strong relationships with clients to understand needs and address inquiries or concerns
• Assisted pharmacy customers with purchasing over-the-counter medicines through technical product knowledge
• Maintained inventory by monitoring pharmaceutical stock to manage inventory levels and ensure availability
• Organized medications for pharmacists by preparing labels, calculating quantities, and dispensing medication
• Communicated and collaborated with insurance companies to resolve cardholder issues and claim rejectionsKey Achievement:✔ Expanded and sustained the client base through expert customer service to increase client.

San Antonio, TX

• Supported the day-to-day administration of the pediatric ward within the University Hospital with 100+ beds
• Performed various front desk duties such as greeting, directing, and screening patients, families, and visitors
• Addressed and resolved all stakeholder inquiries through in-person, telephone, and email correspondence
• Responded to patient intercom requests by coordinating with nursing staff, administration, and other personnel
• Established and managed confidential patient records by preparing folders and updating personal information
• Maintained a safe working environment by complying with hospital regulations and infection-control policies

San Antonio, TX

• Performed various administrative tasks including patient booking, payroll, correspondence, and data management
• Maintained strong patient relations by working with unit staff to investigate and resolve formal patient complaints
• Assisted with clinical research studies and presentations by creating various pivot tables, charts, and reports Key Achievements:✔ Contributed to the planning, coordination, and marketing of various university events.

Scarborough, Ontario

• Transported patients to and from hospitals, nursing homes, retirement centers, and private houses by ambulance
• Provided expert customer service, ensuring all patient and family questions were addressed in a timely manner
• Monitored patient health during trips by recording vital signs and obtaining relevant medical information
• Delivered first aid procedures and medical treatments to patients requiring immediate medical attention
• Recorded patient information from hospital documentation and communicated results to nursing staffKey Achievement:✔ Achieved a flawless driving and safety record with zero incidents during 3-year tenure

Sarnia, ON

• Responded to medical emergencies and provided medical treatments at various Sarnia Sting hockey games
• Collaborated with paramedics and fire fighter services to coordinate and deliver emergency care to patients
• Provided necessary information to police and security personnel for legal documentation

Thornhill, ON

• Supervised the day-to-day activities of the outdoor pool to ensure swimmers adhered to rules and regulations
• Monitored and regulated pool temperature, chlorine, and PH levels to ensure they met government standards

Bachelor’S Degree, Health Care Administration & Management, Gpa: 3.7/4

Relevant Coursework: Healthcare Administration | Healthcare Organizations | Healthcare Supervision | Health Information Systems | Training.

Associate’S Degree, Emergency Medical Technology/Technician (Emt Paramedic), Gpa: 3.45/4