Head Of Contact Centre
Current
May 2024 - Present
AeroLeads people directory · profile
Benjamin W. Email & Phone Number
Head of Contact Centre Bank AustraliaExperienced leader, mentor and coach with a passion for helping customers and driving business outcomes in a well-managed way.
at
Bank Australia
LinkedIn matched
✓ Verified May 2026
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Profile completeness 86%
Current company
Role
Head of Contact Centre Bank AustraliaExperienced leader, mentor and coach with a passion for helping customers and driving business outcomes in a well-managed way.
Location
Melbourne, Victoria, Australia
Who is Benjamin W.? Overview
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Quick answer
Benjamin W. is listed as Head of Contact Centre Bank AustraliaExperienced leader, mentor and coach with a passion for helping customers and driving business outcomes in a well-managed way. at Bank Australia, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Benjamin W..
Benjamin W. previously worked as Head of Contact Centre at Bank Australia and Senior Manager, Operations Lead, Customer Protection, ANZ at Anz. Benjamin W. holds Bachelor Of Business, Marketing & Management from Swinburne University Of Technology.
Company email context
Email format at Bank Australia
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Bank Australia
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Profile bio
About Benjamin W.
An experienced Banker with a passion for leading teams to drive business performance in a well managed way. With over 20 years in the Banking sector delivering high performance in Commercial / Retail Divisions, Commercial and Retail Operations, Frontline Sales, Marketing & Segments and Contact Centre Management evidenced through creating and implementing strategies to achieve tangible business outcomes with a customer focused mindset.A problem solver, collaborator with the ability to take on a large remit with enterprise impact that supports the strategic direction of the organisation.A strong bias to action and continual progress.
Current workplace
Benjamin W.'s current company
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10 roles
Benjamin W. work experience
A career timeline built from the work history available for this profile.
Senior Manager, Operations Lead, Customer Protection, Anz
Jan 2022 - Apr 2024
Business Bank Servicing & Onboarding Lead
Oct 2020 - Jan 2022
Senior Manager, Business Performance Lead Business Banking
Jun 2020 - Oct 2020
Senior Manager - Business Performance Lead, Anz Small Business Banking
Apr 2017 - Jun 2020
Manager, Product Partners, Corporate & Commercial Banking
May 2016 - May 2018
National Sales Effectiveness Manager
Leader of Sales Effectiveness Coaches across Australia developing Branch staff aroundComplex sale capability.
Mar 2013 - Apr 2016
Segment Operations Manager, Affluent And Growth Segments
Nov 2012 - Nov 2013
Frontline Engagement Manager, Marketing Services
Mar 2011 - Nov 2012
Team Leader / Coach
Feb 2007 - Feb 2008
2 education records
Benjamin W. education
Bachelor Of Business, Marketing & Management
Education record
FAQ
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What company does Benjamin W. work for?
Benjamin W. works for Bank Australia.
What is Benjamin W.'s role at Bank Australia?
Benjamin W. is listed as Head of Contact Centre Bank AustraliaExperienced leader, mentor and coach with a passion for helping customers and driving business outcomes in a well-managed way. at Bank Australia.
Where is Benjamin W. based?
Benjamin W. is based in Melbourne, Victoria, Australia while working with Bank Australia.
What companies has Benjamin W. worked for?
Benjamin W. has worked for Bank Australia and Anz.
How can I contact Benjamin W.?
You can use AeroLeads to view verified contact signals for Benjamin W. at Bank Australia, including work email, phone, and LinkedIn data when available.
What schools did Benjamin W. attend?
Benjamin W. holds Bachelor Of Business, Marketing & Management from Swinburne University Of Technology.
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