Benjamin Walker Email & Phone Number

Midland, TX, US

Midland, Texas, United States

Midland, Texas, United States

• Provides technical and human support for Bank employees using computer software applications
• Review and verify the accuracy of user access rights of each Bank employee with software access
• Review and update user profiles within each and every software to ensure adherence to the Principle of Least Privilege.

Midland, Texas, United States

• Directs activities of area personnel; determines work priorities and schedules work assignments, and interview candidates for the department
• Monitors department’s customer service with reports of call volume and weekly training chats of recorded calls
• Completes daily reports and back office operations

Midland, Texas, United States

• Answering phone calls and providing customer service for customers and employees
• Ordering product for our customers
• Immediate problem solving for WTNB customers and employees

Smithfield, North Carolina

• Monitored sales, inventory, and area recovery within the department.
• Coaching, mentoring, training, and continually monitoring Customer Service Associates within the department.
• Customer-focused behavior, mitigating and reducing customer complaints, and driving positive first impressions for customers upon entering the store

Smithfield, North Carolina

• Scanning product from trucks
• Stocking merchandise that was received
• Processing paperwork and barcodes into the inventory system

Smithfield, North Carolina

• Assisting Customers with loading product and shopping needs
• Informing customer about sales and promotions
• Restocking and organizing stock dedicated for the department