Benjamin Whitehead Email & Phone Number

Charleston, South Carolina Area

Develop and deliver Security Configuration Standards that comply with required IRS standards and guidelines.

Charleston, South Carolina Area

• Develops and maintain collaborative relationships with sponsors and partners, assisting them in strengthening their analysis and cyber defense capabilities, providing on-site support as necessary.
• Assists in the identification and tracking of information and systems that must be protected as part of the company's information security program in accordance with existing procedures and guidelines.
• Prepares and maintains technical documentation for information security products and… Show more
• Prepares and maintains technical documentation for information security products and prepares standards and procedures for their administration and use.
• Develops and deliver regular reports to management describing the state and status of existing threats, vulnerabilities, mitigation strategies, and other information security metrics. Show less

• Reorganized the company’s SharePoint Site. oWritten and Executed Integration Test Plan and System Test Plan/ Cases for testing the SharePoint site.oDesigned Site Features and created Content Types for Document.
• Wrote several approval forms in InfoPath 2007 for the SharePoint site that resulted in a… Show more Reorganized the company’s SharePoint Site. oWritten and Executed Integration Test Plan and System Test Plan/ Cases for.
• Wrote several approval forms in InfoPath 2007 for the SharePoint site that resulted in a quicker employee approval process for the company.oWorked with different data sources in the InfoPath to auto populate the form.
• Ensured appropriate permissions are set and Portal is available to desired audiences. Show less

Goose Creek S.C.

Cleaned up the fields in the Aspen Info Plus.21 Databases.Ensured the data integrity of their reports and historical data.Assisted in the design and development of DAKAmerica’s logon procedures for their manufacturing machines.Assisted in the development of the project plan, tracked project execution, and managed changes of the 14 manufacturing.

Pembroke, Georgia

Supported customers in their use of general software applications. Maintained timely and accurate records of support issues using tech-support-email, spreadsheets, and help desk management system which helped reduce the dispatch time of technicians Delegated and escalated issues to appropriate tech department colleagues. Monitored all support requests.

Master Of Arts (M.A.), Information Technology And Security

Bachelor Of Applied Science (B.A.Sc.), Information Technology