● Led a Team of 8 SMEs / POs for the broker-specific Technology Portfolio● Developed the yearly IT-Roadmap based on business impact under financial and personell restrictions across programms● Acted as Interim Product Manager, prioritized the Backlog and ensured on time delivery● Approved Features as Business Stakeholder

● Key member of the Strategic Portfolio Team, solely leading, defining and drafting a roadmapand gaining a buy in from C-Levels, Implementing the new service model launching into themarket with utmost speed. Owning and spearheading 50% of the digitized service portfoliosuccessfully achieving a proof of concept for the new service model● Developed, Implemented and continuously Improved Processes for Sales, Operations,Finances and Partner Management, owning Onboarding, Operation and Partner Managementend-to-end, leading to an increase of customer satisfaction from 55% to 91%, 3 new sales channels and a 50% decrease on onboarding time from 90 to 45 minutes● Built up a Partner Network on my own from scratch for Facility Management in the 100 biggestcities in Germany

● Led Client Operations Team (8 employees), analyzed operational KPIs and ran forecasting todrive decision making leading to a utilization rate of consulting resources of 90%● Took full ownership for IT requirement engineering and sprint planning with softwaredevelopment team● Implemented Quality Management System and processes companywide and improved clientresponse time to less than a day as well as yield per client by 20%● Compiled and communicated regular reports to the COO on a weekly basis

● Headed planning and execution of projects and work streams for Roche in compliance withProject Management and GMP standards of up to 60 stakeholder and 190 Mio EUR ProjectBudget● Led and supervised teams of up to 5 direct reports and ensured project are delivered in time,quality and cost through regular meetings, status reports and feedback● Relocated 20+ analytical laboratories just in time, ensuring no delay in market supplies● Prepared Tender Documents for External Services making sure that cost, SLAs andcompliance requirements are fully met● Increased the GMP compliance of the documentation of testing equipment from 30% to 100%in an ad-hoc project before FDA inspection

● Developed business opportunities with new and current customers from the chemical andpharmaceutical industry before being transferred to Grünewald GmbH & Co. KG

● Executed the digital transformation of paper-based personal files to SAP System includingdeveloping and adapting the storage system to business requirements in close collaborationwith the project sponsorhttps://www.infraserv-wi.de/de/startseite.html

● Recruited, introduced and led a team of 10 volunteers for the newly founded subsidiary● Introduced and end-to-end ownership of processes in operations, HR, finance, fundraising andsales● Joined national conferences, contributed to the national strategy and executed decisions onlocal level leading to a new volunteering project with 2 interns from Taiwan

● Vocational training in all B2C insurances to become● Banking internship at Dresdner Bank● Student job during university studies