Senior Business Development Manager
Berlin, Germany
● Key member of the Strategic Portfolio Team, solely leading, defining and drafting a roadmapand gaining a buy in from C-Levels, Implementing the new service model launching into themarket with utmost speed. Owning and spearheading 50% of the digitized service portfoliosuccessfully achieving a proof of concept for the new service model● Developed, Implemented and continuously Improved Processes for Sales, Operations,Finances and Partner Management, owning Onboarding, Operation and Partner Managementend-to-end, leading to an increase of customer satisfaction from 55% to 91%, 3 new sales channels and a 50% decrease on onboarding time from 90 to 45 minutes● Built up a Partner Network on my own from scratch for Facility Management in the 100 biggestcities in Germany