Managed inbound inquiries, received and sent out orders, customer service, inbound and outbound calls, work directly with freight companies, Quickbooks experience, supervised shipments, creating documentation for domestic and foreign shipments, creating sales orders and invoices, kept and made detailed records.

Represent buyers, sellers and tenants, also negóciate for best prices and deals for clients. Draft up contracts and work with leasing agents, buyer and seller agents. Negotiation skills and look out for best interests of the client(s).

Wrote non-standard insurance policies, received documentation for underwriting, inbound and outbound calls, sales goals, creating a list of clientele, customer service, etc.

Designed website(s), created and managed multiple social media platforms, advertisements, blogs, logos, etc. Experience in Google analytics, CRM, social media sponsored ads, SEO, phone calls (inbound and outbound) and email marketing.

As a Sales Counselor I quote customers on all P&C lines, underwrite, sell policies, take inbound calls, outbound calls, develop relationships with customers, work remotely with manager(s) & team and provide customer service. Dealt with sensitive and confidential information. Received and forwarded important documents to determine customer eligibility.

Bilingual, helped people with concerns, customer service, outbound and inbound calls, worked with people in the community, door to door, planned events and activities, led groups of volunteers and was responsible for their welfare. Ensured productivity by setting daily, weekly and monthly goals. Built trust with the local communities through service projects and other activities. Also trained new volunteers. Organized sensitive documents such as names, addresses, personal information, etc. Organized documents and information according to demographics.