Puzzel is the leading European Contact Centre as a Service (CCaaS) provider. Our award-winning Customer Service Platform consists of three fully integrated, cloud-based solutions, including an omni-channel and AI-enabled Contact Centre, advanced email and Ticketing and Workforce Management, which are easy to use, quick to set-up and scalable for contact centres of all sizes. Customers can also customize the platform with dozens of third-party integrations available through our Puzzel Marketplace. Puzzel was recognized as a Challenger in the 2019 Gartner Magic Quadrant report for Contact Centre as a Service in Western Europe and ranked in the top three European CCaaS providers for 2020 by Frost & Sullivan. Based in Norway, and with offices across Scandinavia, Europe, the UK and Asia, we work with more than 900 customers across 40 different countries, helping businesses to achieve success beyond voice, connected experiences and empowered employees. For more information, please visit www.puzzel.com.

ICT & Telecoms is a fast evolving, technology led industry. My responsibilities are to introduce new innovation to companies to enable best working practices, efficiently, effectivley whille reducing the cost of ownership for our customners.Contact Centre technologyAudio and Video conferencingVoIP and SIP SolutionsBusiness Telephone SystemsLeased Lines and MPLS networksMobile voice and Data (all 5 main UK networks)Mobile Tracking and Lone-worker solutionsUnified CommunicationsCall Recording

Selling Hosted telephony & supporting infastructure to small businesses.

Account manager for Nine Wholesale working directly with channel partners