- Perform administrative tasks to facilitate smooth operations of the virtual health clinic.- Duties include entering patient data into files, maintaining a database of EMR records, triage, scheduling appointments, and collecting information for patient health assessments online or over the phone.- Assist with billing and working with physicians to provide efficient and professional facilitation of patient appointments. - Orchestrated appointment request filters that drastically improved employee organization.

- Lead the development of a DokuWiki-based web application equipped with various plugins. This innovative solution centralized knowledge for Ontario Government staff. Presented to managers and gained positive feedback as the site is now being used in multiple regions throughout the province to onboard new staff.- Resolve various technical issues around the Thunder Bay courthouse while demonstrating technical proficiency.- Complete duties assigned by supervisors such as reviewing and tracking missing inventory and setting up new laptops, making sure to meet deadlines, and to demonstrate attention to detail.