Business Development Manager
CurrentI strive to build meaningful, long lasting relations with each customer. Some of my clients I have worked with for over a decade and had the pleasure of learning the details of their research and the impact that it is making in society. As the central point of contact for all new customers, I guide them through the long cycle of capital equipment purchases from initial technical discussions, pricing structure, and the post-sales process. I oversee a team of dedicated engineers and supporting staff that helps us bring a wealth of knowledge to customers for years to come. I manage the Bruker MicroCT computed tomography instruments in the U.S. for Micro Photonics. I am responsible for performing competitive analysis, establishing product pricing, monitoring COGS for each project, defining extended warranty pricing and assessing associated liability, managing our laboratory services, conducting final contract negotiations, and coordinating with the production team.