Benjamin Brown Email and Phone Number
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I lead a consulting research team within Forrester's high-growth Total Economic Impact practice to help organizations unearth and articulate the market trends, decision-drivers, customer journey, implementation process, and ultimately the financial impact of their investments. I lead product innovation, process optimization, quality assurance, and training efforts within the practice to drive growth, quality, and efficiency. I have led the launch and improvement of products driving millions in additional sales. I lead scoping, client strategy, and oversee delivery for many clients, particularly our some of our largest clients that represent approximately 30% of our business. I oversee strategic projects and handle unique challenges and escalations across the team. Throughout my time in TEI, I have interviewed and surveyed hundreds of organizations across the globe and industries to build case studies that unearth and articulate these values using Forrester's Total Economic Impact methodology. Specific investment categories from recent experience include hybrid cloud, big data, security and risk, marketing analytics, user research, managed IT services, ERP, development, fundraising, call centers, ITSM, and Design Thinking. * I manage a team of five consultants, support top clients, and lead major initiatives for training and best practices that reach our nearly 100-person entire TEI practice.* Awarded 2021 Q1 "Contract Value Champion" award for excellent client service and solutions leveraging the entire Forrester ecosystem.* Awarded 2020 Q1 Forrester "Consulting Excellence" award for high-quality writing, management of complex situations, and proactive partnership for high-priority projects and clients.* Awarded 2018 Total Economic Impact Consultant of the Year.I love to explore emerging technologies and new ways of looking at things. I'm a lifelong musician that plays electric bass, upright bass, and guitar. I love to cook and discover new foods and drinks. I'm a lifelong outdoor enthusiast and Eagle Scout. Most recently, I became a proud father of two!
Forrester
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ForresterSan Diego, Ca, Us
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Principal Consultant, Total Economic ImpactForrester Jul 2021 - PresentCambridge, Ma, UsI manage a six-person team within Forrester's Total Economic Impact practice to help organizations unearth and articulate the market trends, decision-drivers, customer journey, implementation process, and ultimately the financial impact of their investments. I regularly interview organizations across the globe and industries to build case studies that unearth and articulate these values using Forrester's Total Economic Impact methodology. Specific investment categories from recent experience include hybrid cloud, big data, security and risk, marketing analytics, user research, managed IT services, ERP, development, fundraising, call centers, ITSM, and Design Thinking. I also lead relationships on behalf of the TEI team for some of our top clients, helping them to tell their business value story across projects and maximize impact.* I manage a team of six consultants delivering over $4 million in annual revenue.* I provide executive oversight for business development and project delivery for TEI's two largest client accounts representing association 30% of TEI's annual sales, and oversee unique and complex scoping and projects across our entire portfolio.* I teach training, provide project oversight, and conduct quality assurance for consultants across our nearly 100-person TEI practice.* I have created and launched multiple products in our portfolio and supported the development and launch of several more.* I lead key initiatives including process improvement and QA.* I oversee, create, teach, and enforce best practices including 80+ active wiki documents.* Awarded 2021 Q1 "Contract Value Champion" award for excellent client service and solutions leveraging the entire Forrester ecosystem.* Awarded 2020 Q1 Forrester "Consulting Excellence" award for high-quality writing, management of complex situations, and proactive partnership for high-priority projects and clients.* Awarded 2018 Total Economic Impact Consultant of the Year.
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Senior Consultant, Total Economic ImpactForrester May 2019 - Jul 2021Cambridge, Ma, UsI speak to organizations every day across the globe and industries to build case studies that unearth and articulate the decision drivers, customer journey, implementation process, and the Total Economic Impact of their investments. Specific investment categories from recent experience include marketing analytics, user research, big data, managed IT services, ERP, development, digital security, fundraising, call centers, ITSM, and Design Thinking. Awarded 2018 Total Economic Impact Consultant of the Year.Awarded 2020 Q1 Forrester "Consulting Excellence" award for high-quality writing, management of complex situations, and proactive partnership for high-priority projects and clients.Awarded 2021 Q1 "Contract Value Champion" award for excellent client service and solutions leveraging the entire Forrester ecosystem.
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Senior Consultant, Total Economic ImpactForrester Jul 2018 - Jul 2021Cambridge, Ma, UsI speak to organizations every day across the globe and industries to build case studies that unearth and articulate the decision drivers, customer journey, implementation process, and the Total Economic Impact of their investments. Specific investment categories from recent experience include marketing analytics, user research, big data, managed IT services, ERP, development, digital security, fundraising, call centers, ITSM, and Design Thinking.Awarded 2018 Total Economic Impact Consultant of the Year.
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Consultant, Total Economic ImpactForrester May 2017 - Jul 2018Cambridge, Ma, Us• Conduct business value case studies that quantify and articulate the return on investment achieved from diverse technology investments.• Conduct primary research, review relevant market data, create economic models, and write case studies• Design, write, and deliver content marketing for multi-national and Fortune 500 companies such as case studies, infographics, and webinars.• Project management of 8+ simultaneous projects
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Digital Marketing Technology SpecialistMintz Levin Sep 2016 - May 2017Boston, Ma, Us• Designed and managed microsites/email marketing campaigns reaching 60,000+ monthly users• Analyzed and presented the firm’s first in-depth email marketing analysis spanning 900,000 delivered messages• Implemented subscription, CRM, & scheduling processes along with data-driven UX improvements -
Production And Technology ManagerCorinthian Events Mar 2012 - Jun 2016Boston, Ma, Us• Established event technology as a new business service, generating $1 million in gross revenue over 4 years• Managed 100+ technology projects throughout pipeline for high-profile clients such as VCE, WPI, Partners Health• Developed and delivered 500 mobile responsive emails and 90 websites reaching over 500,000 users • Led company and client marketing initiatives including website redesign, SEO, content creation, and social media• Managed hundreds of sensitive databases and leveraged data analytics to achieve conversion & engagement growth• In-house graphic designer and photographer; created 300+ materials for brands including Keurig, Vertex, and BCG• Identified user needs, created mock-ups and story boards, administered testing and review process• Sourced technology vendors and led cross-functional teams to customize user experience and integrate software• Produced events, managed inventory, directed vendors/staff, supported RFP’s, pitches, research, and budgets• Continually recognized for exemplary client and user satisfaction by surveys, retrospectives, and referrals -
Project Coordinator Of The Internship ProgramAdirondack Regional Business Incubator May 2008 - Aug 2008Project Coordinator of the ARBI Internship program in Glens Falls, designed to retain college students by connecting them with valuable internship opportunities in the greater Glens Falls region.
Benjamin Brown Skills
Benjamin Brown Education Details
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University Of RochesterEntrepreneurship -
Syracuse University - Martin J. Whitman School Of ManagementEntrepreneurship & Empowerment In South Africa
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Glens Falls High SchoolAdvanced Regents Diploma
Frequently Asked Questions about Benjamin Brown
What company does Benjamin Brown work for?
Benjamin Brown works for Forrester
What is Benjamin Brown's role at the current company?
Benjamin Brown's current role is Principal Consultant and Team Manager in Forrester's Total Economic Impact Practice.
What is Benjamin Brown's email address?
Benjamin Brown's email address is be****@****ail.com
What is Benjamin Brown's direct phone number?
Benjamin Brown's direct phone number is +151868*****
What schools did Benjamin Brown attend?
Benjamin Brown attended University Of Rochester, Syracuse University - Martin J. Whitman School Of Management, Glens Falls High School.
What are some of Benjamin Brown's interests?
Benjamin Brown has interest in Entrepreneurship, Business Development, Technology, Photography, Music, Graphic Design.
What skills is Benjamin Brown known for?
Benjamin Brown has skills like Event Management, Event Planning, Social Media, Graphic Design, Marketing, Editing, Photography, Photoshop, Customer Service, Public Speaking, Entrepreneurship, Public Relations.
Who are Benjamin Brown's colleagues?
Benjamin Brown's colleagues are Nabaraj Kandel, Kathleen Pierce, Malay Debnath, Niels Kippenberger, Shan Khan, Cassondra Ynguanzo (In-Won-Zo), Tim Mahan.
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