Benjamin Alt Email & Phone Number

Michigan, United States

Partner with business leaders to assess talent development needs, build talent pipeline and leadership bench Utilizing a human-centered design approach, develop and execute talent management programs to support the organization’s strategic goals, end to end employee career development and engagementDesign course content, learning experiences and post learning sustainability tools for leadership development and individual contributorsImplement effective measurement strategies to evaluate impact of talent development efforts on employee performance and growthFacilitate virtual and in person learning experiences for all levels of leadership and individual contributors

Grand Rapids, Michigan, United States

Designed and implemented 14 scalable, measurable, and high-impact leadership development programs to realize a deeper pipeline of highly capable talent to support the evolving needs of our business and customers Directed the implementation and sustainability of 6 academic and professional development programs and certifications with comprehensive curricula aligned to industry standards and educational objectives Led and engaged a department of 10 talent development professionals to create new and innovative learning delivery methods and tools that increase learner engagement and on job skill application Crafted and communicated strategy, design, and deployment of the annual leadership development plan for over 200+ executive/C-suite leadersFormed and evolved the human centered leadership development curriculum and advanced diversity, equity & inclusion training, and sustainability for over 5,000 leaders

Built a team of Talent Development Managers and Learning & Development Specialists responsible for the skill development of incumbent and aspiring leaders in stores, supply chain and the corporate office Designed, developed, and implemented an inaugural, 5 course performance based, leadership development curriculum aligned to the competency model for all levels of leadership Ensured learning strategies were effective by evaluating results and implementing program content changes that increase application of essential functional skill and leadership behaviors Standardized new employee orientation content and experience for over 45,000 team members annually Forged strategic relationships with external partners to bring innovative learning solutions to our aspiring and incumbent leaders, equipping them with the skills needed to inspire and guide their teams towards excellence

Farmington Hills, Michigan, United States

Create learning and development infrastructure leveraging current technology, process and people for the deployment of learning throughout the organizationCollaborate with home office and regional leadership and training delivery resources to create and maintain consistency in learning material, deployment and processDevelop and maintain a comprehensive on boarding program for new associates and leaders within the organizationSkill build the training delivery team at each site to ensure baseline skill and demonstration of effective adult learning principlesPartner with URO leadership to identify learning priorities, create and deploy competency based learning and create a learning curriculum for all associates and leaders with the Unified Revenue OrganizationProgram manage the Internship program through sourcing, interviewing and selection of Interns as well as skill build, coach and develop the Interns throughout the four month program

Novi, Michigan, United States

Lead national training initiatives to create process consistency across the enterprise Learning & Development training delivery and organization development teams Program manage delivery execution of skill development events for the sales, engineering & customer service training delivery teams and front line & management employeesCoach Learning & Development Managers and National Development Trainers to performance expectations and hold them accountable for skill development of Trainers and Training Assistants through classroom and floor coaching observationsBuild effective working relationships with multiple lines of business VP leadership, call center General Managers and Sales senior leadership through ongoing partnership to ensure national L&D consistencies, performance expectations, follow up and ongoing training delivery improvementsResponsible for the development and skill enhancement of a team of National Development Trainers, Project Managers and Interns to deliver nationwide training events to the front line employees and leadership in sales and customer service

Southfield, Michigan, United States

Partner with VP level executives to identify organizational training needsPerform needs analysis with client and internal peer teams to identify relevant training material to deliver to business sales and sales support teamsCoach and manage team of Senior Training Managers to performance expectations through observations, one on one coaching and self development planningManage major training initiatives/projects as new products/services/systems are launchedServe as point of contact for training delivery with sales organization in creation of material, conducting of pilot sessions and class schedulingControl budget and create ways to reduce corporate expenditures through distant learning mediums and on line training material

Project manage and develop new Sales & Customer Service Trainers through mentorship and evaluation processesRepresent direct sales training organization on projects involving training rollouts and direct impact to the business sales organizationsPartner with sales channels to identify ongoing training needs and knowledge level; create training plan to close the knowledge gapCoordinate training development procedures and serve as interface between Trainers and Instructional Design team for training initiative roll outPartner with the staffing, Human Resource teams and Training Operations to discuss hiring projections, training plans and new hire class scheduling

Facilitate new hire initial training and on going continuation classes for direct sales and sales support channel personnelProvide coaching and constructive feedback to class participantsCoach newly hired employees on product knowledge and corporate processesDesign new training material and create sales training initiatives to be used in training classes