Ben Arsenault Email & Phone Number

Santa Barbara, California, Us

• Lead operations strategy for a global guitar pickup manufacturer, manage a team of nine direct reports and up to 130 indirect assemblers, technicians, and warehouse staff, and oversee manufacturing and supply chain• Scaled capacity and throughput to achieve 47% increase in annual revenue YOY • Reduced COGS from 54% to 48% and drove increased GM% from 46% to 52% through favorable mfg. variances• Improved YOY manufacturing variances 188% to achieve half a million $ in favorable variances• Reduced inventory 29% through planning and execution of improved forecasting and purchasing processes• Launched a dedicated distribution center to increase throughput and finished goods warehousing capacity

Santa Barbara, California, Us

• Achieved FY20 7% YOY revenue increase despite 57-day plant closure for COVID in Q1/Q2• Increased production output 9% YOY despite unplanned curtailment and reduced late units on customer orders by 72%• Improved supply chain performance through audits and recalibration of lead times, safety stock, reorder point, forecast; and implemented automation in planning purchase orders and managing shop floor workflow and labor capture• Implemented regular meetings with production leads and all hands meetings to improve engagement with the teams doing value added work• Developed and implemented COVID safety protocols, staff education, and on-site community vaccination clinics; conducted thorough and timely contact tracing which revealed no evidence of onsite transmission

Rosebank, Gauteng, Za

• Responsible for export logistics strategy and execution for a U.S. top 100 exporter, over 22K TEUs annually and 230K metric tons break bulk, lead a team of six direct reports to engineer and plan import and export transportation operations• Built $56M FY20 export logistics budget and maintained low variances of budget vs. actual• Ownership of freight procurement, negotiated $2.9M cumulative reduction in ocean freight spend over two freight tenders• Oversee logistics integration following Canadian mill acquisition, absorbed 230K tons annual break bulk export volume• Developed and implemented a regulatory compliance program and ongoing compliance training• Recovered $325K savings in FY19 through supply chain optimization initiatives

Calabasas, California, Us

• Develop and implement supply chain strategy to drive $20M annual revenue for a global guitar brand• Manage purchasing for contract manufacturing and three global distribution centers, over 3K SKUs• Lead global logistics strategy, planning and execution• Manage omni-channel demand planning, factoring in operational, product, and financial considerations• Accountable for CITES compliance, developed and implemented strategy to mitigate CITES impact on revenue streams resulting in $4M increased revenue during an industry wide crisis

New York, New York, Us

• Manage and streamline data and content migration processes with a focus on scaling operations for a cloud based media asset and metadata management platform• Analyze and improve methods of configuring data for the AudioSalad API• Manage metadata and media assets for over 250,000 tracks, and deliver content to third party distribution targets• Consult with clients on digital distribution, e-commerce, and B2B solutions and implementation• Create and analyze metrics reporting to improve service and functionality of the AudioSalad platform

Los Angeles, Us

• Lead development and implementation of omni-channel fulfillment strategies to support enterprise goals• Scaled operations threefold within a year by launching 4PL and 3PSCM services• Generate and analyze metrics reporting and e-commerce web analytics to improve functionality• Monitor stock levels and forecasts across all sales channels to meet demand• Manage warehouse team

Worldwide, Us

• Responsible for managing content delivery timelines, print production, product management, quality control, global distribution, monitoring B2B and B2C sales channels, logistics, e-commerce management and fulfillment• Increased e-commerce revenue 197% by monitoring web analytics and sales metrics, planning and implementing solutions and processes improvements, and setting key performance indicators• Decreased annual freight costs by 12% and printing costs by 23% without sacrificing service or quality• Train and manage staff, create goals and timeline for deliverables, measure performance and provide support• Set and review departmental budgets and manage P&L

B.A., Music Production & Engineering

Audio Engineering