Tive is a B2B supply chain logistics company that provides real-time visibility solutions to ensure that all shipments arrive on time and in full.● Establish 0-1 product vision and strategy for greenfield analytics product portfolio, generating $50,000 of upsells in one quarter.● Discover, define, and develop SaaS Analytics MVP converting 10 beta customers into initial paying customers.● Conduct extensive usability testing, increasing user retention by 16% for SaaS Custom Analytics MVP.● Lead user research, design, and delivery for a major public API version closing ~$500,000 ARR within one month and reducing monthly support tickets by 40% in one quarter through comprehensive API documentation.● Execute software pricing tier enforcement, yielding ~$1.5M in additional incremental annual subscription revenue.

Starry is an internet service provider offering fast, reliable, and uncomplicated broadband solutions for homes and businesses. ● Guided four agile firmware teams in requirements gathering, analysis, and definition resulting in 10% faster time to market.● Coordinated product roadmap development with stakeholders, enhancing project visibility and decision-making, leading to a 15% decrease in delays and budget overruns.

● Improved client satisfaction and achieved organizational objectives for two prominent Boston based universities and one luxury car brand, culminating in contract renewals amounting to approximately $1M.● Analyzed pain points through heat mapping and usability testing, resulting in a 17% increase in user satisfaction.● Completed software projects 15% ahead of schedule and 10% under budget by creating comprehensive requirements for client deliverables.● Increased average daily user sessions per week by 20% through rapid, iterative feedback on software designs and solutions.

● Headed an interdepartmental bug triage team ensuring 95% of bugs were resolved within SLA quarter over quarter.● Contributed to the redevelopment of a legacy application's roadmap, achieving a 30% MoMadoption rate in one quarter.

● Identified and resolved fullstack software issues, contributing to a 12% increase in NPS.● Debugged and fixed systemic bugs to reduce technical debt in a legacy Java application.● Wrote SQL scripts and procedures to improve data integrity.

● Conducted numerous environmental site assessments throughout New England in compliance with ASTM and USEPA AAI standards.

● Worked as a drill site geologist at three advanced uranium drilling projects.● Managed own drill rig while site surveying for borehole locations and logging rock chip information from over 400 different boreholes.● Utilized ArcPad, a mobile ESRI ArcGIS program, for daily data management.