Ben Batten Email & Phone Number

Ipswich, Gb

Levington

Commercial Analyst within the European Reefer Trade department.Responsibilities include:- Rate quotation- Performance analysis- Strategy and planning- Equipment/asset management- Regular meetings with sales teams across Europe to monitor progress and devise action plans to improve performance when necessary.- Travel to major industry expos across Europe in order to meet with new and existing customers.- Exception handling/D&D negotiation.- Analytical… Show more Commercial Analyst within the European Reefer Trade department.Responsibilities include:- Rate quotation- Performance analysis- Strategy and planning- Equipment/asset management- Regular meetings with sales teams across Europe to monitor progress and devise action plans to improve performance when necessary.- Travel to major industry expos across Europe in order to meet with new and existing customers.- Exception handling/D&D negotiation.- Analytical report writing on weekly & monthly basis to be presented to senior management.- Experienced using IRIS2, IRIS4, EQPP. Show less

Levington, Suffolk, United Kingdom

18 months spent post-graduation as an Export customer service co-ordinator, with a focus on out of gauge/project and reefer cargo.Responsibilities included:- Handling customer calls/emails in order to ensure smooth booking input and container release for UK exports.- Quick resolution of issues/exceptions in order to avoid failed haulage and unused vessel space.- Liaising with sales/operations/trade departments internally.- Vendor management: speaking to… Show more 18 months spent post-graduation as an Export customer service co-ordinator, with a focus on out of gauge/project and reefer cargo.Responsibilities included:- Handling customer calls/emails in order to ensure smooth booking input and container release for UK exports.- Quick resolution of issues/exceptions in order to avoid failed haulage and unused vessel space.- Liaising with sales/operations/trade departments internally.- Vendor management: speaking to depots/terminals/hauliers in order to ensure export bookings completed smoothly and with optimal customer satisfaction.- Experienced using CNS, Destin8 and TruckCom. Show less

Antibes, France

I spent a summer working abroad in between 2nd and 3rd year of university. I worked for a high-profile family, who own the second largest banking company in Brazil and have global offices.Responsibilities:• Poolhouse maintenance and preparation for family’s arrival• Waiting hospitality service• Running errands to nearby towns/cities• General household duties• Vehicle maintenance• House/grounds maintenance

Bury St. Edmunds, Uk

I worked part-time in retail whilst at university.Responsibilities:• Customer sales• Promoting Debenhams impulse buy products• Stock replenishment• Stock ordering

Bachelor Of Arts - Ba, Politics And International Relations, 2:1

Achieved a 2:1 including a dissertation analysing the impact of the introduction of the Dept of Homeland Security on the sense of ‘safety’.

A-Levels & Gcse'S, Various, 3 A-Level, 10 A*-C Gcse

Activities and Societies: Extra curricular's during this period of my life included frequent football and rugby team participation.