Benjamin Bøhling Email & Phone Number

København, Capital Region, Denmark

Stabilize, maintain and improve current ERP and integration platforms Establish an Agile delivery team to improve business outcomes from ERP for Finance, Supply and ManufacturingBridge from Pandora's current technologies and capabilities to ongoing SAP roll-out and journey towards event driven architecure.

København, Capital Region, Denmark

Establishing and embedding DevOps delivery in LEO Pharma Global IT

Ballerup, Region Hovedstaden, Danmark

Copenhagen Area, Denmark

Responsible for successful development of people while delivering of projects, services and consulting in Innofactor Danmark within Business Intelligence, Modern Workplace and Cloud services- Responsible for all consultancy areas and project delivery in Innofactor DK- Contribute to and participate in execution of DK strategy in alignment with Nordic strategy- Responsible for PMO and Service Development in Innofactor DK and Nordic group level representative- Lead and inspire teamleads and consultant to engage with customers in a professional and competent manner to ensure customer success- Manage the project portfolio in Innofactor Denmark and supervise the execution of projects- Establish local PMO processes covering bid and project governance- Manage the service portfolio of Innofactor DK, alignement with services of Innofactor FI and service development of new services

Copenhagen Area, Denmark

Responsible for application transition projects (5000+ hours) and accountable for service delivery of contracts to H.Lundbeck and 2 insurance companiesCustomer relationship management, negotiate complex agreements, formal customer delivery communication (e.g. KPI and financial reporting)Using leadership skills to influence and motivate development teams to meet customer expectationsFinancial responsibility of contracts (controlling budget and financial reporting)Responsible for customer satisfactionDevelopment of customer business area (IT governance advisory)Continuous service improvement activities with customer and delivery teamsNegotiation of customer settlements on behalf of NNIT in liaison with account managers and budget responsible

Copenhagen Area, Denmark

Manager of VDI and Unified Communications services.Main responsibilities:Extension of service responsibility to cover two more end-user service areas: Virtual Desktop Infrastructure based on Citrix and VMware technologies and Netscaler services.My service responsibilities covers Unified Communications and VDI.Service development of services and adapting to the changing market requirements. I run a team of consultant locally, near-shore and off-shore to perform analysis, design and project implementation of key business infrastructure.P-L responsibility including budgetting, forecasting and capacity planning for at +100MDKK business area

Copenhagen Area, Denmark

Manager of Unified Communications services.Manager of UC services team local and off-shore, focusing on MS Exchange, MS Lync/Skype for Business and O365 plus related security products (e.g. mail security services). We provided advice regarding platform optimization and upgrade strategies and participated in several platform upgrades with focus on little or no business interuption for large user organizations.Main responsibilities:Developing employees and skillsMotivating local DK teamDriving collaboration with customer teams to improve and renew services Global collaboration with local DK and CN off-shore operational teamsService development of existing services and adapting to the changing market requirementsDepartment development with focus on operational excellence and team maturityP-L responsibility including budgetting, forecasting and capacity planning

Copenhagen Area, Denmark

Manager of application services team local and off-shore, primarily focusing on Windows based applications. The team serviced several segments with high quality operations of business critical applications. We provided advice regarding application and/or platform upgrade strategies and participated in application upgrades with focus on little or no business interuption.Main responsibilities:Stable operations of customer's application environmentsDeveloping employees and skillsMotivating local DK teamOrganising work and procedures locally and continuos improvementGlobal collaboration with CN off-shore teamService development of existing services and adapting to the changing market requirementsDepartment development with focus on operational excellence and team maturityP-L responsibility including budgetting, forecasting and adjusting the organisation

Accountable for managing Service Delivery of contracts to Novo Nordisk R&D area (50+ mio. DKK)Responsibilities:- Customer relationship management, negotiate complex agreements, formal customer delivery communication (e.g. KPI and financial reporting)- Service Management- Financial responsibility of contracts (controlling budget and financial reporting)- Business development (IT governance advisory)- Distribute service funds to service teams to achieve or exceed business case and agreed service level performance- Initiate corrective and preventive actions across service delivery organisation to ensure deliverables are satisfactory and in compliance- Negotiate customer settlements on behalf of NNIT in liaison with account managers and budget responsibles- Ensure improved profitable and competitively priced service deliveries in collaboration with service owners, client mgt and relevant management- Ensure customer satisfaction with entire service portfolio- Motivating and coaching service delivery teams

Responsibility for maintenance, development and implementation projects.- Project planning, initiation, execution and completion- Daily management of project groups including follow up on tasks- Preparation of status reports on economy and KPI's- Approval of time sheets and invoicing

Project managementValidation responsibility of large regulatory affairs projectDocumentation including specifications, test and validation documentsTest and validation of applicationsPrepare training material and perform training sessions

System development of applications for sale and distribution of financial products.Responsibilities:- project management- identification and specification of system requirements

- business development- controlling- analysis and reporting- identification of business requirements for sales- and CRM-solution- project management of external consultants implementing SuperOffice CRM

- business-, market-, and website analysis- business process analysis and requirements specification - strategy and business development focusing on the use of internet- communicate knowledge to customers through reports and presentations- coordinating researcher team tasks

End-user supportWorkstation configurationServer administration

Day to day operational issuesEnd-user supportCollaboration with vendors and external consultants

In-house operations of file/print and mail servicesEnd-user support of Windows and Mac workstation environments

It Business Transformation Program

Program for Experienced Business and IT Leaders, Partners, Project Leaders and Experts IT Strategy Attracting and developing talent.

Master Of Science And Business Administration, Business Strategy, E-Commerce, Business Process Reengineering, Knowledge Management

Ha-(Dat.), Bachelor Of Science And Business Administration, Business Administration And Computer Science

Education record

Education record

Master'S Degree, Computer Science And Business Administration - Cand.Merc. (Dat.)