Assisting seniors and their family. with selecting which senior community here in Salt Lake City, is best to meet their living needs.  Member: National Placement and Referral Alliance (NPRA) & Certified Senior Advisor (CSA in progress)

RO increased by ~100% through creation of rebuild kit(s) for ~30 aviation assemblies, in collaboration with KBR and the Airforce. I created novel processes and procedures, authored the original SOP's and trained the staff. Each rebuild kit was BOM reviewed with AF production management before and then again after releasing the product. Increasing productivity 650% over the pre-Kizan method of delivery. Orignal creation and ongoing maintenance of rebuild kit Traveler(s). Authored excel template(s) to standardize production, labels and revision data.Support of legacy manufacturing and testing platforms to acceptance test standard and Air Force T.O. Project management of novel, test stand design/test procedure review, CDR & site installation at Hill AF.

Management of Electronics Lab to maintain and future proof Parker Hannifin Data Acquisition (DAQ) system, used to validate performance characteristics of hydraulic flight actuators used in aviation.Core aspects of the job include: Diagonostic of LabVIEW test software/hardware and creating then validating software changes and hardware improvements. • Diagnostic & Tools Used: *Windows Networking *Catia 3D CAD *LabView DAQ

Providing Engineering tech solutions for both new & custom designed automated manufacturing brands. Diagnostic/repair of manufacturing, Robotics/CNC. My product is more than root cause & tech proposal alone. I provide wholistic solution(s) that can extend from executive to customer satisfaction. Because fixing what is not working and creating new technology solutions, represent only a fraction of the whole business.

• Managed team of automation engineers. Provided on the job training in industry best practice. Investigated all failures to their root cause. Developed new design or procedure to resolve the issue. Authored standard practices engineering/maintenance process and procedure.• Supported new product development process, ensuring seamless handoff from engineering into production. Created and implemented test and reports for cross departmental use. Developed incoming inspection test requirements to enhance overall product quality. Liaison between Design and manufacturing teams. Develop, implement and optimize manufacturing processes and methods, in accordance with product specifications and quality standards.• Authored Travelers, BOMs, Routings documentation templates to support manufacturing.• Diagnostic & Tools Used: *CAD Design via Solidworks, Windows 10 networking & diagnostics & Teams for communication and reporting. *Electrical, PLC’s (Allen Bradley), automated manufacturing and Logic. *Rapid Prototyping 3D Printing, CNC Milling and Fabrication.

@ Microgem Bio • Inspection & repair of automated assembly line• Created calibration SOP for FDA controlled liquid dispense system• Diagnosed micro-fluidics & motion control systems• Worked with Quality & Science Teams to identify and resolve QA issues.• Converted to employee by MicroGem Bio

• QA Inspection of technical documents.Note: Accepted temp work during a time when covid-19 was still resulting in mass-layoffs.

• Prepared to launch fleet management product.• Located multiple multi-million-dollar clients that were willing to beta test.• Covid-19 shut down the economy and I was laid off.

Instrumental in product launch of the LP-401 radio remote controlled Skid-Steer, into the US Market. Under my management average sales increased by more than 400% over prior sales record.o Developed all new sales and marketing strategies aimed at growing target accounts related to geography, market segment, product line or account resulting in revenue growth.o Opened one new franchise at two locations in Arizona.o New sales totaling over $1million dollars gross in new revenue and established new product line.• New Install and implementation of Dynamics 365 CRM and Knowledge Base integrationo Dynamics 365 - CRM Case, Sales and Knowledge Base Processes, Automation and Management Feedback Systems, Owner & Operator Manuals, Technical Writing & Editing, Automation and Routing.

• Windows SQL Database based web/sever software Diagnostics and Support • Knowledge Base Management & Knowledge Centered Support • Training and Cross Departmental Initiatives including, Group Training/Presentation• Invited to present at the 2016 MasterControl Summit on the topic of "Tech Support in the age of Self-Service"• Invited to participate in generation of MasterControl policy regarding Knowledge Creation, Review and Approval systems for the Technical Support Department• Diagnostic & Tools Used: *Windows 10 networking, SQL & diagnostics & Windows Dynamics 365 knowledge database.

• Consulting services regarding implementation of best practice for Dental Restoration automated manufacturing and imaging equipment including CAD & CAM, as well as Technical Diagnostic and Repair.• Diagnostic & Tools Used: *CAD Design via Solidworks, Windows 10 networking & diagnostics & Teamviewer for communication and reporting. *Electrical, Logosol CNC, automated manufacturing and Logic. *Rapid Prototyping 3D Printing, CNC Milling and Fabrication.

Management for the combined departments of Engineering, Technical Support and Field Service• Responsible for daily operations management for an industry leading Dental Technologies Company• Manage team of engineers, providing both internet/phone/field support for more than 300 CAD/CAM Dental Milling Machines worldwide. • Proactively educate Dental Laboratories in industrial best practice in operating, troubleshooting and maintaining complex groups of manufacturing and 3D Scanning machines.• Integral in cross departmental collaboration between R&D, Quality Assurance, Sales Method Implementation and field Service• Perform preventive maintenance and onsite support, diagnostics/repair services• Oversee on boarding and education of new field technicians.• Creation of Knowledge Base, maintain repair documentation and end user procedural manuals• Diagnostic & Tools Used: *CAD Design via Solidworks, Windows 8-10, Windows networking & diagnostics & Teamviewer *Electrical, Logsol CNC, automated manufacturing and Logic. *Rapid Prototyping 3D Printing, CNC Milling and Fabrication, Gcode.

• Managed day to day operations of a successful vehicle diagnostics center in a customer service oriented business• Emphasis on Sales & Marketing strategies as it related to daily operations • Oversaw the on boarding and ongoing education of new technicians.• Responsible for Inventory control, Account Payables/Receivables and daily operations• Strongly focused on Customer and Technician Satisfaction initiatives for longer customer retention Accomplishments• Restored customer confidence, resulting in an increase of client base and a 400% increase in monthly revenue.