Vp Clinical And Revenue Cycle Systems
New York, Ny, Us
Responsible for strategy, implementation, support and optimization of clinical and revenue cycle systems for one of the largest multi-specialty practices with locations in Manhattan, Staten Island, Queens, Long Island and Brooklyn, New YorkManaged and executed successful conversions of multiple legacy EMR and PM systems to Epic including EpicCare Ambulatory, Kaleidoscope, Prelude, Cadence, Resolute Professional Billing, CareEverywhere, MyChart, Healthy Planet, Cogito, Caboodle, Haiku and CantoInnovation of patient self-service tools such as direct appointment scheduling, mobile applications and ZocDoc Achieved HIMSS Stage 6 Recognition. One of only 5 Ambulatory Practices in NYDeveloped and executed a complex business intelligence strategy to support clinical and operational objectives with reporting tools and a multi-source data warehouse. Introduced state of the art BI solutions such as a Data warehouse and Predictive Analytics. Managed annual IT capital and operating budget on targetBuilt, mentored and developed a high performing team of application analysts and technologists Developed workflows, systems and outreach tools to support quality initiatives including PQRS, PCMH, HEDIS, HCC and Population Health Management. Implemented Epic Health Planet, Dashboards and outreach tools to support chronic care managementExecuted Meaningful Use Stage 2 program including transitions of care (HISP, CareEverywhere, CareElsewhere, Direct Messaging), patient secure messaging and health maintenanceDeveloped IT standards for a relatively new organization including policies, procedures, change management, release management, service standards utilizing ITIL and system SLAsEnhanced the functionality and usability of the Epic myChart patient portal and mobile applications to increase user adoption, raise patient satisfaction and lower IT operating costsDesigned, developed and successfully tested business continuity and disaster recovery plans