Ben Bridges Email & Phone Number

London, Gb

London, England, Gb

- Advised the executive leadership team and Board on emerging technologies, digital trends, and infrastructure advancements, ensuring alignment with the organisation's mission and strategic goals- Delivered a technology strategy and roadmap that offered growth and transformation for current and future business goals- Oversaw global IT service delivery, restructuring the in-house team and implementing managed service providers (MSPs) to maintain seamless operations and uphold high-quality service standards (Japan, Singapore, Hong Kong, US, Greece, Denmark and UK)- Directed a £2M initiative to overhaul the legacy on-premise technology stack. Spearheaded the migration to cloud and co-located datacentres utilising Microsoft Azure, M365, and Nutanix HCI, achieving significant reductions in complexity and cost, and enhancing scalability- Successfully transformed the end-user compute model from Citrix to a managed laptop environment, enhancing efficiency, mobility, and user experience across the organisation- Delivered a £6M multi-year transformation programme, streamlining business processes and implementing a new insurance platform and data warehouse for Britannia P&I. Managed outsourced development teams through Agile Scrum for successful delivery- Chaired BCP and Operational Resilience committee and directed a project to identify important business services, define impact tolerances, execute scenario tests and remediate vulnerabilities to comply with the FCA’s updated framework- Collaborated with a top-tier cyber security firm to establish an Information Security Office as a Service (ISOS), delivering comprehensive cyber security solutions including Managed Detection and Response, Incident Response, and advisory services to safeguard in-house developed software assets and offer ISO27001 consultancy- Designated SMF3 under the FCA Senior Managers & Certification Regime

Pembroke, Hamilton, Bm

- Collaborated with Pembroke's executive leadership to formulate a strategy for expanding underwriting distribution into the Syndicate in preparation for the sale of Pembroke Managing Agency by Liberty Mutual- Designed and led a robust system selection process and RFP for an MGA Insurance system to support the growth initiative- Successfully managed the implementation of the selected Insurance system with the vendor and senior stakeholders from newly established business units in the UK, US, Dubai, and Latin America- Supported Hamilton Managing Agency with the negotiation of transitional services provided by Liberty Mutual following their purchase of Pembroke Managing Agency

London, England, Gb

- Led the UK technology team in this WTW captive startup on the inception and design phase to build a multi-channel and data driven underwriting platform- Orchestrated collaboration between suppliers and in-house data and technology specialists to build a team proficient in delivering future-state systems architecture models

Hartford, Connecticut, Us

- Advised CIO and Board on the best strategic systems and architecture following the acquisition of a European MGA (Belgium) and carrier as part of their Brexit strategy and ambitious growth plans in preparation for a sale event- Conducted RFI and RFP processes with market-leading insurance platform suppliers (Xuber, Guidewire, Duck Creek, Sapiens, Verisk); led vendor workshops and scoring sessions with key stakeholders across the business; and made recommendations to the client’s executive team on the most suitable platform

New York, Us

- Partnered with the UK COO and global CIO to define and drive technology strategy, successfully implementing global growth initiatives tailored to the unique needs of the International segment- Cultivated strong relationships with managed service providers and vendors to maximise value for Ironshore, leading change projects to elevate their service delivery- Managed a globally dispersed team and an application services budget of $26M, responsible for IT service delivery to carriers, coverholders, and third-party capitalised syndicates in London, Bermuda, Toronto, Singapore, Hong Kong, Sydney, Dublin, Miami and Dubai- Responsible for delivery of the International segment’s change programme including Datawarehouse and Financial Close Reengineering to meet the financial close timescales required for an IPO or sale event- Executed initiative to outsource ITO and BPO services from Ironshore to Genpact. Production of success criteria and management of successful knowledge transfer from onshore personnel to offshore support staff- Implemented Policy Administration and Insurance systems for the Syndicate, Company market carrier (Ireland), and Coverholders using the Xuber family of products- Managed and executed office relocation projects in both Dublin and London to accommodate the organisation’s rapid growth in headcount- Led the separation and integration of IT systems and managed the office relocation for Pembroke Managing Agency, following its acquisition by Ironshore from Chaucer Group

Bsc (Hons), Cybernetics And Computer Science

Bsc (Hons) Cert. Mgmt, Business Management

Education record