Benjamin Buccola Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Richmond, Virginia, United States

Richmond, Virginia Area

Store Manager Kohl’s Department Stores-Manage daily store operations including store financial performance, cash control, inventory, customer service and staff management.-Fixed multiple underperforming stores-Generate and manage employee schedule for sales associates to ensure optimal efficiency-Set an example of exceptional customer service by leading sales efforts on the selling floor-Recruit, hire, train and develop the inside sales team and warehouse staff with a focus on providing excellent customer service and solid selling skills.-Oversee the development and coaching of all associates, including the appraisal process for the purpose ofrecommending and executing on promotions or other changes in position-Manage all non-routine associate relations concerns. This includes, but is not limited to integrity allegations, policy violations, and behavioral concerns-Conduct internal investigations into allegations of discrimination, harassment, breach of company policy, and other associate concerns

Lynchburg, Virginia Area

Fairfax, Virginia

My responsibilities include:• Coordinate, manage and monitor the various departments in the organization.• Perform staffing duties, including dealing with understaffing, conducting interviews, and administering disciplinary procedures.• Responsible for developing employees in customer service and the overall business.

Burke, Virginia

My responsibilities included:• Organizing and managing inventory levels.• Responsible for upholding customer service standards.• Maintained good business relations with internal and external customers.

Fredericksburg, Virginia

My responsibilities included:• Resolve all customer-related issues, process any customer requests and make sure that the front end of the store properly operates within company standards.• Oversee the work of associates and manage all front end store operations.

Harrisonburg, Virginia