Benjamin Flynn Email & Phone Number

Stamford, Ct, Us

Stamford, Connecticut, United States

Achieves the community’s resident satisfaction and retention goals by ensuring resident inquiries are resolved in a professional and timely manner. Facilitates professional and friendly atmosphere that exceeds resident expectations. Develop, produce, and coordinate resident communications including but not limited to newsletters, surveys, and lease violation notices. Fosters productive community relationships through collaboration with local groups, restaurants, retailers, and services. Coordinate programs to enhance the health, wellbeing, and quality of life for residents. Plan, promote and coordinate community-boosting resident events and activities. Offer incentives to boost participation and encourage residents to bring guests. Identify strategies to improve efficiency, productivity, and quality of customer service. Ensures initiatives are implemented, communicates follow-up actions and feedback with staff. Monitors and enforces compliance with all pertinent company policies, procedures, and standards. Reporting all incidents, violations, equipment malfunctions, accidents, injuries, or safety concerns. Implements corrective measures as necessary

Stamford, Connecticut, United States

Provide top-level customer service for all residents; develop and maintain open lines of communication with all residents. Schedule, train, and provide general supervision of staff. Ensure that all maintenance requests are handled on an immediate basis, if possible, and that residents are notified if parts are causing a delay. Ensure that residents are provided with a clean, safe, and well-maintained environment. Maintain accurate resident records. Oversee file management for apartment move-in and out and lease renewals. Manage the collection and tracking of monthly rent and reporting.

Stamford, Connecticut, United States

Welcome prospective residents and provide tours of the community to generate leases Has a complete understanding of the apartments and amenities of the community as well as competitor communities. Prepare leases for move ins and renewals. Follow up with prospects via email and telephone. Assist in processing resident requests, payments, and leasing documents. Generate brand awareness through social media and other marketing avenues. Collaborate on marketing ideas and assist in coordinating resident functions

Wilton, Connecticut, United States

Promoted to Shop Manager of a new secondary repair facility in June 2018. Personally generated $101,000 in new business within the last 6 months at secondary facility. Administered all aspects of shop management - including inventory, scheduling, bookkeeping, marketing, sales, customer service and business development. Supervised the Connecticut State Emissions program. Improved the efficiency of emissions test completion times by 30%. Re-negotiated pricing matrix for installation of court-mandated Ignition Interlock Devices resulting in 80% increase in net dollars per installation. Implemented “call-back” strategy to significantly improve frequency of repeat business at both the main and secondary repair facilities. Advised General Manager on long term sales strategies and in-house administrative processes to increase productivity. Handled customer transactions from the initial contact to the completion of all repairs and services while maintaining a balanced repair schedule to ensure quality repair production and to achieve shop profit goals.

White Plains, New York, United States

Generated $150,000 in sales and contracts as a private contractor partnered with AP Construction. Providing on-site overnight services for construction projects such as White Plains Hospital. Supervised and managed construction crews on-site along with the Project Manager. Enforced subcontractor on-site project policies and procedures relating to all construction planning.

Stamford, Connecticut, United States

Contributed to campaigns for The United Way and Our Promise. Maintained websites and online marketing ads to optimize impact. Specialized in social media development of new marketing campaigns emphasizing strategic sales positioning, sales development and online marketing channels to evolve the case studies. Developed new audiences for clients through social media marketing using platforms such as Facebook, Instagram, Twitter and Snapchat.

Shelton, Connecticut, United States

Placed 1st in international dental supply sales contests for all of Centrix products and services. Generated new business in US, Canada and Australia allowing for corporate participation in international dental conventions. Focus on high-margin product lines. Earned privilege to attend international dental conventions in NYC, New Orleans (LA), Anaheim (CA), and Sydney, Australia.

Seymour, Connecticut, United States

Partnered with local businesses to cultivate new interest for many BOA featured services increasing the branch’s total Sales Value metric by 300% in first quarter 2012. Conducted sales team mentorship sessions in order to connect with more on-site clients enhancing the Professional Treatment metric by 32% above 2011. Maintained 100% weekly sales referral status to other lines of business and directed personal sales training curriculum to maximize performance.

Westport, Connecticut, United States

Ranked #1 in District for Units Sold Per Transaction. Out-performing 64 employees across 17 store locations. Mentored sales staff -- All staff consistently ranked Top 5 in District. Store sales volume growth 85% 2012 over 2011. Store sales volume growth 41% 2011 over 2010. Established unique grassroots marketing effort to increase brand awareness. Partnered with local retailers to qualify referrals. Improved Loss Prevention Audit score to 100% (previously 60%). Invited to participate in Professional Development program.

Greenwich, Connecticut, United States

Developed team members to achieve all assigned referral goals. Led team to ensure exemplary service. All team members consistently scored 100% on WOW! Shops, Team received WOW! Service Award in 2008, 2009, 2010. Coached branch operations team members to maintain top ranking for transactional accuracy resulting in consecutive quarterly bonuses for the entire team. Maintained 100% audit compliance working in multiple branch locations. Mentored novice Head Tellers, Teller teams and sales staff.