• Managing the DAILY inputs/KPI’s of the Direct Sales Team• Attainment of the following department monthly, quarterly, and annual goals:o New Customer Acquisitiono Recurring Revenueo Service Revenue• Managing the DAILY inputs/KPI’s of the Direct Sales Team• Meeting with Sales Managers for personal/professional development• Managing budget and operating plan creation for Direct Sales• Nurturing career development and goal setting for sales reps• Inspiring the team through care with a demonstrated history of strong leadership skills• Partnering with key stakeholders throughout the company to drive innovation• Representing Direct Sales organization• Contributing to overall team improvements through thought-leadership and positive participation with department leaders and with your team

• Managing the DAILY inputs/KPI’s of the Direct Sales Team• Attainment of the following department monthly, quarterly, and annual goals:o New Customer Acquisitiono Recurring Revenueo Service Revenue• Managing the DAILY inputs/KPI’s of the Direct Sales Team• Meeting with Sales Managers for personal/professional development• Managing budget and operating plan creation for Direct Sales • Nurturing career development and goal setting for sales reps• Inspiring the team through care with a demonstrated history of strong leadership skills• Partnering with key stakeholders throughout the company to drive innovation• Representing Direct Sales organization • Contributing to overall team improvements through thought-leadership and positive participation with department leaders and with your team

• Attainment of the following department monthly, quarterly, and annual goals:o New Customer Acquisitiono Recurring Revenueo Service Revenueo Opportunity Pipeline Mgmt.• Motivate team to attain and exceed performance targets• Drive Excellence in CRM and Technology usage• Provide hands-on TruSelling training and skill development of representatives on your team • Join sales representatives on sales calls to assist in closing deals• Handle escalations, as required• Contribute to overall team improvements through thought-leadership and positive participation with department leaders and with your team• Nurture the career development and goal setting for each team member• Ensure coordination of essential training and educational events for sales representatives• Partner with key stakeholders throughout the organization to drive needed change

• Directly interact with prospects to position the value of Infusionsoft's solutions and services as supported by applying Infusionsoft's TruSelling Methodology (buy/sell alignment, business case development, case studies and a passion for helping small businesses)• Prospect new companies as potential customers/partners of Infusionsoft's solutions utilizing Infusionsoft's marketing team.• Pursue professional and personal development to ensure adequate knowledge of the business markets and industries Infusionsoft serves, as well as the products and services Infusionsoft provides.• Update on a timely basis Infusionsoft's CRM system with accurate customer and pipeline information.

• Managed all aspects of the employee lifecycle: hired, trained, coached, developed, and disciplined, including termination if necessary.• Developed and motivated sales staff to achieve weekly and monthly sales quotas/goals.• Created new sales opportunities by partnering with local businesses and the Chamber of Commerce. • Inspired and engaged employees by motivating the team to succeed while developing employee growth and promotion.• Coached and counseled employees on “opportunities” with key sales and reputation metrics; recognized positive performance against key sales and reputation metrics and held employees accountable for poor performance.• Facilitated monthly, quarterly and annual performance reviews to determine trends and assist with an individual employee progression path.• Promoted 11 employees to management rolls in the organization.• Executed monthly cost reviews of overtime, discounts, returns and credits to meet annual budget goals

• Consistently exceeded sales objectives in new customer acquisition, contract renewals and upsells. • Maintained strong knowledge of all products, accessories, pricing plans, promotions and service features.• Maintained knowledge of competitive offers and provided critical market feedback to the store manager regarding local competition and product/service needs. Handled service inquiries from customers.• Provided efficient, courteous customer service and assisted in all aspects of product offerings and services