Benjamin Chua Email & Phone Number

Singapore

South Korea

Led the Global Scheduling Focus Group to drive strategic initiatives for optimizing factory performance within the APMEA region, resulting in a 95% masterdata scores across APMEA region.Implemented process improvements in production scheduling, reducing inventory by 20% and maintaining on-time delivery performance with 100% OTIF across South Korea, Japan, and other markets.Collaborated with cross-functional teams to successfully execute 173 NPI projects in 2023 and manage the rollout of 192 NPI projects in 2024, achieving a 100% OTIF Launches in the market

Singapore

Developed and implemented a streamlined production schedule for the Korea Factory, supporting 15 domestic and export markets.Managed inventory levels to meet target goals during New Product Introduction (NPI) launches, reducing excess stock by 15% and improving inventory turnover rates by 20%.Collaborated with cross-functional teams to optimize production planning processes, resulting in a 5% reduction in lead times and a 10% improvement in crew utilization

Singapore

Streamlined inventory management processes by setting inventory targets and stock holding policies for the Indonesia Factory, resulting in a 15% reduction in excess material waste.Implemented new cash flow management processes to track shipments and shelf-life reports, resulting in a 20% decrease in overdue payments and an increase of on-time deliveries by 10%.Collaborated with cross-functional teams including finance, suppliers, and factories to optimize supplier processes, leading to a 30% decrease in loss analysis discrepancies.

Petaling Jaya

Implemented new RFID technology to track inventory in real-time, resulting in a 50% reduction in stockdiscrepancies and improving warehouse accuracy from 24% to 100%.Streamlined delivery processes by introducing a JIT (Just-In-Time) system, reducing lead times by 30% and improving turnaround times on inventory management tasks by 40%.Collaborated with cross-functional teams to optimize warehouse layout and workflow, increasing operational efficiency by 20% and reducing workloads for warehouse staff.

Selangor, Malaysia

• Drove 3PL warehouse and logistic operations, inventory management and conducted monthly stock count to identify accuracy, freshness and appropriately aged stocks. • Managed warehouse and distribution costs to ensure timely product capacity and capability and availability in the correct quantity at the lowest possible price. • Oversaw five warehouses (Johor Bahru & Prai) and Klang Valley (Main DC and overflow with Cold & Chill Warehouse). Supervised upfront customer rejections from outlet stores and the distributor warehouse. • Participated in the re-scope of SOPS for the warehouse on inbound, outbound, co-packing, market return, and stock count.• Improved inventory accuracy from 25% to 94% by developing and implementing processes aligned with 3PL.• Improved CFR rate from 75% to 96% by closely monitoring ageing stocks and ensuring processes were governed with checks for system transaction and stock count monitoring.• Awarded a team ‘You Can Make a Difference’ award for cost efficiency on logistical changes of process in terms of Transport routing• Presented a Manager Award for outstanding performance in logistics and warehouse management

Malaysia

• Led a team of three in the Hong Kong Order to Delivery Planning and Scheduling team in the road planning for fuel transportation to fuel stations and commercial customers. • Oversaw customer inventory via online VMI tools to ensure fuel delivery is cost-efficient while avoiding OOS situations. • Managed Hong Kong country daily fuel allocation by planning efficiently and cost-effectively for every delivery to ensure truck maximisation. • Successfully reduced 30% in costs per month, improving transport costs by planning fewer truck re-directs and reducing the fuel left onboard that cannot be redeployed back to the original tank. • Achieved all KPIs of no stockouts or left on board, utilising transportation management tools to the utmost effectiveness. • Proactively satisfied customers requests while minimising cost in collaboration with Key Account Managers. • Gained knowledge in GSAP and in-house software - CROSS, VMIFE tools for accurate and cost-effective planning.

Selangor, Malaysia

• Performed market research, updating and supporting all related business units with data and information research for up-to-date information for current markets. • Created advertisement, catalogue, and presentation slides for business pitching. Facilitated logistics and warehouse improvement processes and cost reduction initiatives. • Supported a Lean Project in the Raw Material and Packaging Warehouse, resulting in maximised storage and additional space for 200 pallets to alleviate space limitations. • Implemented a change in the layout of the pick and pack processes in the warehouse, improving productivity.