Technical Support Specialist
I3 Verticals Point Of Sale, Formerly Ems Aloha
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Benjamin (Man) Chui Email & Phone Number
Technical Support Specialist
at
i3 Verticals Point of Sale, formerly EMS Aloha
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3 data sources
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Current company
i3 Verticals Point of Sale, formerly EMS Aloha
Role
Technical Support Specialist
Location
Seattle, Washington, United States
Who is Benjamin (Man) Chui? Overview
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Quick answer
Benjamin (Man) Chui is listed as Technical Support Specialist at i3 Verticals Point of Sale, formerly EMS Aloha, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Benjamin (Man) Chui.
Benjamin (Man) Chui previously worked as Technical Support Specialist at Paycor, Formerly I3 Verticals Point Of Sale/Ems Aloha and Technical Support at Wave Broadband. Benjamin (Man) Chui holds Associate'S Degree, Web Development from Itt Technical Institute-Everett.
Profile bio
About Benjamin (Man) Chui
Benjamin (Man) Chui is a Technical Support Specialist at i3 Verticals Point of Sale, formerly EMS Aloha. He possess expertise in process improvement, business analysis, microsoft office, analysis, management and 22 more skills.
Listed skills include Process Improvement, Business Analysis, Microsoft Office, Analysis, and 23 others.
Current workplace
Benjamin (Man) Chui's current company
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I3 Verticals Point Of Sale, Formerly Ems Aloha
7 roles
Benjamin (Man) Chui work experience
A career timeline built from the work history available for this profile.
Technical Support Specialist
Current
Paycor, Formerly I3 Verticals Point Of Sale/Ems Aloha
Routes and answer incoming calls.Follow-up and Prioritize support cases from levels 1, 2, and 3Troubleshoot within 30 minute time frame, and escalate calls accordinglyDetailed technical notes for next level of support to resolutionRMA, Sales request, programming projects.Troubleshoot, programming Aloha POS systems.
Sep 2017 - Present
Technical Support
Provide outstanding customer service and technical support to Wave & Astound Broadband customers. Effectively troubleshoot with customers via telephone and email correspondence regarding Broadband Internet connectivity, Cable Television and VoIP inquiries and service issues. Ensures customer satisfaction by assisting and resolving in a wide variety of.
Nov 2016 - Apr 2017
Logistics
- Receive and unload freight
- Unpack, process ‘Customer Ready’ and deliver newly arrived merchandise to selling departments
- Fulfill customer orders from store inventory in a timely manner following quality standards, with a high fulfillment percent and sense of urgency
- Prepare and ship customer’s orders following quality, packing and shipping standards
- Meet and/or exceed delivery shipping expectations
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
Nov 2015 - Nov 2016
Regional Operation Analyst
Application support team member responsible for the Cingle Point hierarchy database. This application acts as the foundation for performance reporting playing a critical role in our call centers day to day operations. Any changes in the reporting system effects performance scorecards reflected from our customer support group. This database allows AT&T to.
Nov 2012 - Mar 2015
Quality Analyst
Business Data Support-QA; monitor phone calls to make sure representative are in compliance with the rules and regulations of an organization; able to identify and analyze employees give accurate information in professional manner, product knowledge, follow Customer's Experience Guidelines and provide training, coaching, feedback to make sure they.
Mar 2007 - Oct 2012
Advance Network Servivces
Cingular Wireless
Data Support; provide concierge customer service to AT&T Mobility customers. Assist customer in troubleshooting and configuration of AT&T devices. Provide customer with advance wireless product, and knowledge of our advance network
May 2006 - Mar 2007
2 education records
Benjamin (Man) Chui education
Associate'S Degree, Web Development
Itt Technical Institute-Everett
Ballard High School
West Seattle High School
FAQ
Frequently asked questions about Benjamin (Man) Chui
Quick answers generated from the profile data available on this page.
What company does Benjamin (Man) Chui work for?
Benjamin (Man) Chui works for i3 Verticals Point of Sale, formerly EMS Aloha.
What is Benjamin (Man) Chui's role at i3 Verticals Point of Sale, formerly EMS Aloha?
Benjamin (Man) Chui is listed as Technical Support Specialist at i3 Verticals Point of Sale, formerly EMS Aloha.
Where is Benjamin (Man) Chui based?
Benjamin (Man) Chui is based in Seattle, Washington, United States while working with i3 Verticals Point of Sale, formerly EMS Aloha.
What companies has Benjamin (Man) Chui worked for?
Benjamin (Man) Chui has worked for I3 Verticals Point Of Sale, Formerly Ems Aloha, Paycor, Formerly I3 Verticals Point Of Sale/Ems Aloha, Wave Broadband, Nordstrom, and At&T Mobility.
How can I contact Benjamin (Man) Chui?
You can use AeroLeads to view verified contact signals for Benjamin (Man) Chui at i3 Verticals Point of Sale, formerly EMS Aloha, including work email, phone, and LinkedIn data when available.
What schools did Benjamin (Man) Chui attend?
Benjamin (Man) Chui holds Associate'S Degree, Web Development from Itt Technical Institute-Everett.
What skills is Benjamin (Man) Chui known for?
Benjamin (Man) Chui is listed with skills including Process Improvement, Business Analysis, Microsoft Office, Analysis, Management, Project Management, Microsoft Excel, and Sql.
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