Benjamin Cirio De Castro, Shrm-Scp® Email & Phone Number

Valenzuela, Ncr, Ph

Director, Global HR Operations (Nov 2021 – Dec 2024) ▪ Ensured timely and cost-effective exit from IBM's transition services agreement during the spin-off.▪ Received “HR Simplification Superhero” award for deploying global polices: (1) Manager team dinner reimbursement, (2) Work from home support reimbursement, and ensuring HR Operating Model transformation was on track (2022)▪ Transformed HR headcount operating model to align to market best practice and benchmark ratios.▪ Established an HR Vendor COE responsible for global contract renewals, invoicing and internal billing to end users.▪ Led a successful $37 million 3-year HR (HC, vendor and program spend) run rate reduction initiative while ensuring key investments are funded.Director, Global Mobility (Dec 2021 – Jun 2024) ▪ Policy and process owner for temporary and permanent country-to-country transfers of employees within Kyndryl 83 countries. ▪ Streamlined Kyndryl's Global Mobility by consolidating vendor contracts from six to two, achieving annual savings of $800K USD through a cost-efficient end-to-end service proposal and effective change management. ▪ Improved Global Mobility headcount efficiency from 9 to 5 by negotiating increased vendor responsibilities resulting in $400K annual run-rate savings. HR Change Board Member (Stretch Project: Feb 2022 – May 2023) ▪ Participated in a cross-functional HR board that reviewed proposed policy/process changes and provided feedback prior to implementation. ▪ Project Managed Payroll Vendor Change Management deployment for 83 countries.

APAC & Japan Geo Talent Advisor (Sep 2019 – Oct 2021) ▪ Talent Management, Learning & Development, and Engagement Advisor to the Quote to Cash APAC & Japan Organization. ▪ Recipient of the F&O Award for the 2020 Talent & Engagement Programs for Q2C APAC & Japan, recognized for increasing engagement and enhancing the internal talent pool. HR Oversight Manager for IBM Club Philippines (Mar 2018 – Mar 2019) ▪ Provided oversight and audit accountability for the Employee Engagement Activities of the IBM Club for three entities (IBMP, ISD, and IBS). ASEAN Talent Partner for GTS CIC (Aug 2017 – Aug 2019) ▪ Talent leader for GTS CIC in ASEAN, covering 2,000+ employees in Malaysia and the Philippines. Philippines Country Leader, Talent Development (Jul 2015 – Aug 2019) ▪ Managed Engagement, Diversity & Inclusion, Relocation, Careers & Skills Programs, and Policy Ownership for three IBM entities (IBMP, ISD, and IBS), covering 9,000+ employees in the Philippines. ▪ Key Achievements and implementation include: o One of the 54 (2018) People Manager Champions in IBM Globally. o Led IBM in achieving the following awards: (1) 2017 Employer’s Confederation of the Philippines (ECOP) Grand Kapatid Award Finalist (2) 2017 ECOP Grand Kapatid Award for Strategic Visioning and Partnering for Business Growth & Job Generation. o PH Domestic Relocation Policy & Deployed Host Country Assignment Model o Nursing Mom Breast Milk Delivery Service policy o HR Strategy & Calendar of activities to improve Engagement and Retention. o Same-Sex Domestic Partner Benefits (Group life Insurance & HMO) for the Philippines

Senior Operations Manager, EMEA International Assignment Tax (Nov 2014 – Jul 2015) ▪ Successfully led the transition of the EMEA & LA IA Tax Delivery from the Budapest Center to the Manila Center. 3rd Line Operations Manager APAC & North America International Assignment Tax (Apr 2013 – Oct 2014) ▪ Received a 1-3-9 Leadership Award from the Corporate General Manager in Aug 2014 for improving the NA region Management Self-Assessment to Satisfactory and passing the Corporate Audit. ▪ Managed 86 FTEs—7 Managers, 22 Team Leads, and 57 HR Professionals—servicing 15,000 employees in and out of the region. 2nd Line Operations Manager, Asia Pacific International Assignment Tax (Jul 2011 – Mar 2013) ▪ Awarded Best 2nd Line Operations Manager for IBM Asia Pacific (Manila Center). ▪ Received the Red Diamond Award (Top 7% of the top 2% People Managers in IBM Global Process Services - Manila Center) in 2012. ▪ Received the Yellow Diamond Award (Top Team in the HR Delivery Tower, IBM Global Process Services – Manila Center) in 2012. 1st Line Operations Manager, APAC International Assignment Tax (Jun 2010 – Jul 2011) ▪ Ensured timely completion of employee organizers for home and host country tax return preparation, and facilitated the settlement of hypothetical taxes between employees and the company. APAC Client Service Manager for Mobility, IA Tax, HR Accounting and Travel & Expense (Jan – Jun 2011) ▪ Direct focal point for APAC country Chief HR Officers, ensuring shared services functions met SLA delivery targets. HR Practitioner, Asia Pacific International Assignment Tax (Jan 2009 – Dec 2010) ▪ Billing, Assignee Compliance, Tax Payment / Refund Processing, Employee Settlements, Vendor Management.

The business unit I was assigned to was Unilever-RFM Ice cream or known locally in the market as Selecta Ice Cream. I was handling key convenience store accounts like 711, Ministop, Caltex and Petron convenience stores.

I was handling inbound calls for a US based credit card company. I received several awards such as top agent and winner's circle awards frequently during my tenure in this company. I was finishing my undergraduate degree in college while employed full time.

Master Of Business Administration (Mba)

6 units completed

Bachelor Of Science (Bsc), Business Management And Public Administration, 1.5

Activities and Societies: Graduated with Honorable Mention Honors Society

2 Years Of College, Business Management And Developmental Studies

Activities and Societies: Student Council Elected Freshmen Batch President for the College of Liberal Arts: 2003-2004 Student Council.

Primary/Secondary Education

Activities and Societies: Elected Student Council Batch Representative: 2000-2001 Student Council Batch Sports Moderator: 2002-2003 Track.