Ben Murphy Email & Phone Number

Saint Paul, MN, US

Jacksonville, FL, US

Lead the Central Payment Services team for the Client Onboarding and Professional Services Division overseeing Card Network Licensing, Debit Transaction Certification testing, and Debit Payment Switch Configuration in support of the Payments Delivery teamsHead of EZ card implementation practice, including budgeting and top line revenue forecasts.Led.

Minneapolis, MN, US

• Oversee Integration and Digital Transformation strategy for U.S. Bank’s Co-Brand and Elan Credit Card Partners, including API strategy, Single Sign-on, and Data Exchange capabilities.
• Managed a team of Implementation Project Managers and Product Managers that support integration solutions and projects for Elan PartnersKey Achievements;
• Revamped Integration Onboarding process that decreased project planning and prioritzation time from 6 months to 1 week.
• Launched new Single Sign-on process that increased onboarding capacity over 300% in first year, in support of Elan’s Credit Union Initiative - a $150M year incremental revenue generator from expanded penetration to the.
• Launched 10 new credit card servicing APIs in 2022, helping close the renewal of our largest co-brand Partner.

Minneapolis, MN, US

• Led Product Management team that focused on Business Intelligence, API, Data Exchange, and Carrier strategy for U.S. Bank Freight Payment, a market leading freight audit and pay solution with over $26B in freight spend.
• Negotiated contract with outside partner to bring API capability to document retrieval process, resulting in over 60% customer adoption rate in first year.
• Implemented new outsource model for custom implementations that allowed signing new customers, worth over $700M in new spend and $3M in revenue

Arlington, Virginia, US

• Managed company’s e-prescription Loyalty Incentive program, including 3 and 5 year forecasting, budget and P&L reporting, and all Go-To-Market effortsKey Achievements:
• Implemented new loyalty program, shifting from a Volume-based Incentive Model, to a Pay-For-Performance structure to reward accelerated product adoption and improve data quality
• Led effort to transition 85% of our customer base to new loyalty program in the first year, exceeding the corporate goal of 35% customer penetration for the new program.
• Drove 26% improvement in e-prescription quality in first year of new loyalty program

New York, NY, US

• Manage US product pipeline and roadmap for effacts, a SaaS-based contract and matter management software solution used by Corporate Legal Depts.Key Achievements:
• Developed and defined go-to-market plans and product bundles that grew business over 350% from previous pilot customers.
• Conducted market and competitive intelligence analysis which transformed an Euro-focused product to a US-centric product to better meet customer’s needs and preferences, increasing customer satisfaction and.

Toronto, ON, CA

• Helped oversee and manage the content acquisition and development pipeline for Thomson Reuters NewsRoom - a news service that provides 3rd party licensed news content to Thomson Reuters products that generate over $4B.
• Integrated NewsRoom content into Thomson Reuters Financial and Risk editorial workstreams, allowing the termination of 3rd party news contract with cost savings of $500k/year to the company.

Toronto, ON, CA

• Managed product pipeline and roadmap for Monitor Suite, a $9 million online product suite used by leading law firms for business development and competitive intelligence. Key Achievement:
• Developed and released Case Outcomes add-on for Monitor Suite, an industry-leading product that data-mines docket entries to analyze the outcomes of cases, resulting in 30% increase in Sales in first year.

Toronto, ON, CA

License and develop third-party content for use on Westlaw.com, an online legal research service.

Toronto, ON, CA

Provided advanced legal research assistance on Westlaw.com, an online legal research service.

Milwaukee, Wisconsin, US

Law Clerk for Judge Moroney, a Milwaukee County District Court Judge.

J.D.

B.A., Economics