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Benjamin Coulée is listed as Software Test Supervisor @ EVS Broadcast Equipment at EVS Broadcast Equipment, a company with 580 employees, based in Liège, Walloon Region, Belgium. AeroLeads shows a work email signal at evs.com and a matched LinkedIn profile for Benjamin Coulée.
Benjamin Coulée previously worked as Software Test Supervisor at Evs Broadcast Equipment and Sony Vaio Trainer at Sony/Sitel. Benjamin Coulée holds Computer Science from Hepl - Haute Ecole De La Province De Liège.
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AeroLeads found 1 current-domain work email signal for Benjamin Coulée. Compare company email patterns before reaching out.
Benjamin Coulée is a Software Test Supervisor @ EVS Broadcast Equipment at EVS Broadcast Equipment. He possess expertise in troubleshooting, testing, databases, integration, sql and 19 more skills.
Listed skills include Troubleshooting, Testing, Databases, Integration, and 20 others.
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A career timeline built from the work history available for this profile.
- Test as close as possible to a real customer setup by using advanced tools - Test and critique software to assure quality- Identify potential improvement opportunities and projects- Debug and report the anomalies- Enter all necessary quality information into the reporting database completely and in a timely manner- Support integration, system debugging.
Preparation of training courses and delivering training to 1st Level agents.
I'm responsible of all escalations from 1st Level agents about Technical and procedure problems.During the past year, I have created an internal database in HTML for 1st Level support, grouping all technical informations the agents need to support their customers.
I was taking care of escalations/complaints (via phone, email, fax) from difficult customers and also in permanent contact with repair centres for the daily operations / repair escalations.Next to that, I was responsible of quality monitoring: Listening to incoming calls from the agents, evaluate and provide feedback to the agents dirrectly.
I was responsible of 2nd Level escalation for hardware and software problems related + callback of difficult customers.Next to that, i was in charge to create and keep up to date an internal database under Lotus Notes for internal procedures and technical (troubleshooting guidelines)
Other employees you can reach at evs.com. View company contacts for 580 employees →
Cédric Laplace
Colleague at Evs Broadcast Equipment
Toulouse, Occitanie, France, France
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TD
Thomas Demarche
Colleague at Evs Broadcast Equipment
Liège, Walloon Region, Belgium, Belgium
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JD
Jean-Francois Decauwers
Colleague at Evs Broadcast Equipment
Brussels Metropolitan Area, Belgium
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MZ
Marat Z.
Colleague at Evs Broadcast Equipment
Munich, Bavaria, Germany, Germany
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LS
Lorine Son
Colleague at Evs Broadcast Equipment
Saint-Georges, Walloon Region, Belgium, Belgium
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DM
Diogo Malhão
Colleague at Evs Broadcast Equipment
Porto Metropolitan Area, Portugal
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BW
Billie Ward
Colleague at Evs Broadcast Equipment
Rural Retreat, Virginia, United States, United States
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GL
Guillaume Langer
Colleague at Evs Broadcast Equipment
Liège, Walloon Region, Belgium, Belgium
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CB
Christian Borges Rey
Colleague at Evs Broadcast Equipment
Fairfield, New Jersey, United States, United States
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LB
Loïc Bologne
Colleague at Evs Broadcast Equipment
Seraing, Walloon Region, Belgium, Belgium
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Quick answers generated from the profile data available on this page.
Benjamin Coulée works for EVS Broadcast Equipment.
Benjamin Coulée is listed as Software Test Supervisor @ EVS Broadcast Equipment at EVS Broadcast Equipment.
AeroLeads has found 1 work email signal at @evs.com for Benjamin Coulée at EVS Broadcast Equipment.
Benjamin Coulée is based in Liège, Walloon Region, Belgium while working with EVS Broadcast Equipment.
Benjamin Coulée has worked for Evs Broadcast Equipment, Sony/Sitel, Sony, and Twenty4Help Maastricht.
Benjamin Coulée's colleagues at EVS Broadcast Equipment include Cédric Laplace, Thomas Demarche, Jean-Francois Decauwers, Marat Z., and Lorine Son.
You can use AeroLeads to view verified contact signals for Benjamin Coulée at EVS Broadcast Equipment, including work email, phone, and LinkedIn data when available.
Benjamin Coulée holds Computer Science from Hepl - Haute Ecole De La Province De Liège.
Benjamin Coulée is listed with skills including Troubleshooting, Testing, Databases, Integration, Sql, Telecommunications, Linux, and Istqb Certified.
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