Benjamin Djamaluddin
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Benjamin Djamaluddin Email & Phone Number

Global Partner Development Manager at Heedify
Location: Greater Brighton And Hove Area, United Kingdom, United Kingdom 8 work roles 2 schools
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Current company
Role
Global Partner Development Manager
Location
Greater Brighton And Hove Area, United Kingdom, United Kingdom
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Who is Benjamin Djamaluddin? Overview

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Benjamin Djamaluddin is listed as Global Partner Development Manager at Heedify, a company with 7 employees, based in Greater Brighton And Hove Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Benjamin Djamaluddin.

Benjamin Djamaluddin previously worked as UK Partner Market Development Manager at Heedify and Channel Account Manager at Imagicle. Benjamin Djamaluddin holds Gnvq Leisure And Tourism, Leisure And Tourism, Merit from Hayward Heath College.

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Heedify

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Profile bio

About Benjamin Djamaluddin

As the UK Partner Market Development Manager at Heedify, I drive the expansion of our presence in the UK market. My role is centered on building strong partnerships and aligning strategies to enhance the adoption of our Microsoft Teams Attendant Console and Contact Centre solutions. Through direct collaboration with key partners, I implement tailored marketing initiatives and provide comprehensive support to ensure mutual growth and success.Previously, at Imagicle, my focus was on reinforcing partner networks and driving SaaS solutions across the UK and Ireland, leveraging over a decade of expertise in business development and commercial strategy. My tenure was marked by a determined pursuit of excellence in amplifying sales and marketing strategies, nurturing robust customer relationships, and delivering comprehensive training to enhance partner performance.The transition of telisca's business to Imagicle stands as a testament to my commitment to managing complex acquisitions seamlessly. With a track record of crafting marketing strategies that bolster brand presence and customer engagement, my approach is rooted in fostering collaboration and promoting sustainable growth within the dynamic UCX sector.

Current workplace

Benjamin Djamaluddin's current company

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Heedify
Heedify
Global Partner Development Manager
England, United Kingdom
Website
Employees
7
AeroLeads page
8 roles

Benjamin Djamaluddin work experience

A career timeline built from the work history available for this profile.

Global Partner Development Manager

England, United Kingdom

Uk Partner Market Development Manager

Current

Brighton, England, United Kingdom

At Heedify, we simplify customer service by seamlessly integrating our Attendant Console and Contact Centre into Microsoft Teams. Our solutions empower receptionists and support teams with advanced call handling, voice and chat channels, and real-time analytics, all leveraging Microsoft 365 infrastructure.As the UK Partner Market Development Manager at.

Sep 2024 - Present

Channel Account Manager

Amplifying Imagicle sales and marketing strategy with key Partners across UK & I. Driving SaaS and Enterprise-grade software in UCX.Building, maintaining, and promoting strong customer relationships with IT Partners/resellers and distributors.Present and host workshops and training sessions to establish productivity, and user capabilities with key.

Nov 2022 - May 2024

Business Development Manager

Brighton, United Kingdom

Solely responsible for telisca LTD with the day to day running of the company performing the following duties: Pre-sales, Client relations, Marketing, Accounting, Professional services, Support, Software analyst. Generating new opportunities and collaborated with IT Partners/Resellers in UK, Europe, the Americas, Middle East, and Asia.Building marketing.

Mar 2014 - Dec 2022

It Support Analyst

Worthing, England, United Kingdom

Develop, implement, and maintain IT system.Project managed global office setups, system upgrades and new software rollouts. Collaboration with key stakeholders.Providing 1st/2nd/3rd line support for LAN, WAN, and remote VPN users on all IT related issues.

Apr 2008 - Mar 2014

2Nd Line Network/System Support Technician

Dorking, England, United Kingdom

Providing 2nd line network/system support for the IT helpdesk on any network or server related issues.Responding to any calls received within the allowed SLA.Configuring and maintaining Cisco switches on all Friends Provident sites.Racking and patching servers into the network.Working on complex projects alongside 3rd line team to help develop/improve the.

Apr 2004 - Apr 2008

Senior It Helpdesk Technician

Dorking, England, United Kingdom

Providing 1st line technical support to over 8000 end users on a variety of IT related issues.Logging calls using Assyst version 5 with an 80% personal fix rate.Identifying and researching to resolve any issues reported before escalating to other support teams.Setting personal goals and objectives to increase my technical expertise.Supporting customers.

Nov 2001 - Apr 2004

Senior Consol Agent

Virgin Atlantic

Crawley, England, United Kingdom

Selling Virgin Atlantic economy/upper class flights to independent travel agencies via phone and email.Investigation of customer queries and complaints on own initiative. Trusted to take ownership through to conclusion and resolve such issues successfully.Maintaining the advance registration system.Organising monthly team meetings and assisting in new hire.

Mar 1999 - Oct 2001
2 education records

Benjamin Djamaluddin education

Gnvq Leisure And Tourism, Leisure And Tourism, Merit

Hayward Heath College

Education record

Downlands Hassock
FAQ

Frequently asked questions about Benjamin Djamaluddin

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What company does Benjamin Djamaluddin work for?

Benjamin Djamaluddin works for Heedify.

What is Benjamin Djamaluddin's role at Heedify?

Benjamin Djamaluddin is listed as Global Partner Development Manager at Heedify.

Where is Benjamin Djamaluddin based?

Benjamin Djamaluddin is based in Greater Brighton And Hove Area, United Kingdom, United Kingdom while working with Heedify.

What companies has Benjamin Djamaluddin worked for?

Benjamin Djamaluddin has worked for Heedify, Imagicle, Telisca, Bowers & Wilkins, and Friends Provident.

How can I contact Benjamin Djamaluddin?

You can use AeroLeads to view verified contact signals for Benjamin Djamaluddin at Heedify, including work email, phone, and LinkedIn data when available.

What schools did Benjamin Djamaluddin attend?

Benjamin Djamaluddin holds Gnvq Leisure And Tourism, Leisure And Tourism, Merit from Hayward Heath College.

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