Benjamin Martin Dodoo Email and Phone Number
As an experienced professional with over a decade of expertise in Customer Relationship Management, High-Net-Worth Portfolio Management, Business Development, and Sales, I have consistently delivered results and built strong client relationships across the Financial Services, Retail, and Marketing industries in Ghana.I am passionate about personal development and have taken courses and acquired skills in CRM and Salesforce, Customer Success, Communication, and Sales. My strengths lie in fostering productive client relationships and being a collaborative team player, backed by excellent communication and interpersonal skills.Beyond my professional endeavors, I am committed to mentorship, coaching, and youth development. Through my NGO, the Mapp-Dodoo Foundation, I actively support community initiatives, including social event organizing and providing assistance to deprived areas and schools.I aspire to take on a leadership role within a multinational company, where I can leverage my qualifications, experience, and skills to drive the organization’s success and contribute meaningfully to its goals.
Old Mutual Ghana
View- Website:
- oldmutual.com.gh
- Employees:
- 61
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Corporate Relationship ManagerOld Mutual Ghana Apr 2024 - PresentAccra, Greater Accra Region, Ghana- Proactively identify and pursue new business opportunities, effectively expanding sales territories and maximizing profitability.- Conduct daily customer meetings, sales calls, and account management tasks to enhance sales team efficiency and foster strong client relationships.- Create and manage client contracts, employing negotiation skills to secure positive and profitable terms, ultimately aiding in target revenue attainment.- Deliver professional sales presentations, utilizing creativity to effectively communicate product quality and market comparisons to prospective clients. -
Director Of Finance And DonationsHewale Feb 2022 - PresentRome & AccraLead a charity foundation dedicated to offering mentorship and sponsorship to brilliant but needy students in deprived areas of Ghana.Organize the Annual 'Make A Difference Day' events, providing educational and learning materials to schools in rural areas since 2020. -
Business Development ManagerFit 'N' Smooth Gh Jan 2021 - May 2023Leveraging extensive experience in client service, sales, and marketing, I established my own retail company specializing in imported skincare and health supplement products.Team Leadership: Managed a team of four casual workers, overseeing an online social media store to advertise and market products, and interact with prospective clients.Community Engagement: Spearheaded a free skincare forum on Telegram, sharing weekly tips on skincare routines and topics to help people make informed choices about their skincare.
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Business Team LeadWorldventures Holdings Mar 2020 - Jul 2022United StatesBuilt and coached a team in a direct sales business, selling travel and lifestyle packages from start to 247 team members within a period of 6 months.Identified client needs and suggested appropriate services to enhance client experience.Equipped team members with orientations, support tools and coaching sessions to sell effectively. -
Transactional Banker, Private BankingStanbic Bank Ghana Apr 2015 - May 2020AccraServed the transactional banking needs of high net worth clients while collaborating with a Private Banker to manage a portfolio of affluent clients.* Portfolio Management: Jointly managed a portfolio of 733 clients, overseeing $650k in assets, $4m in liabilities, and generating an average revenue of $170k per quarter.* Performance Metrics: Achieved a CSAT score of 118%; maintained a client-product ratio of 1:4; increased digital banking usage from 28% to 36% within 12 months. -
Customer ConsultantStanbic Bank Ghana Jun 2014 - Mar 2015Serving as a relationship officer and managing a portfolio of middle class clients of the bank. -
Customer Service ConsultantStanbic Bank Ghana Oct 2008 - May 2014Attending to customer queries, handing out chequebooks, ATM cards and statements to customers among others.Identifying customer needs, opening new accounts and offering suited and additional products (cross-selling). -
Sales Consultant (National Service)Stanbic Bank Ghana Nov 2007 - Sep 2008Contributed to the bank’s expansion drive by winning various valuable customers.Assisted with customer requests such as balance enquiries, ATM requests, funds transfers and issuing of bank cheques.Account opening on the system, maintenance and processing of account documents.Compiling of accounts reports, KYC Compliance reports and other related reports of the branch. Assisted in the management and maintenance of the ATM. -
Enquiry Clerk & Customer Support InternBarclays Jun 2004 - Aug 2006Industrial attachments at the Barclays Bank, Osu and Circle branches during vacations at the university.Handled customer queriesProcessed Local and Swift Money Transfers, Bank Drafts and Bankers’ Payments, Cheque-books, ATM cards and Statement requests.Took active part in most of the bank’s product sale campaigns including Cash Passport, Telephone Banking, Business Club, Prestige Plus and Business Solution among others.Assisted in processing treasury bills as well as helped sort cheques for inter-bank clearing.With experience in front-line service, I have been able to face challenging situations and work during periods of high pressure, learn how to ‘calm’ down angry customers, having the patience to listen to them and explain matters to them thus letting them leave our banking premises with smiles and wanting to come back.
Benjamin Martin Dodoo Education Details
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Humanities -
Koforidua Sec. Tech. School S.S.S.C.EGeneral Arts
Frequently Asked Questions about Benjamin Martin Dodoo
What company does Benjamin Martin Dodoo work for?
Benjamin Martin Dodoo works for Old Mutual Ghana
What is Benjamin Martin Dodoo's role at the current company?
Benjamin Martin Dodoo's current role is Customer Relationship Management || Business Development || Sales Professional || Building World Class Customer Relationships..
What schools did Benjamin Martin Dodoo attend?
Benjamin Martin Dodoo attended University Of Ghana, Koforidua Sec. Tech. School S.s.s.c.e.
Who are Benjamin Martin Dodoo's colleagues?
Benjamin Martin Dodoo's colleagues are Etornam Gokah, Issahaku Amadu, Quaye Jeremiah, Nana Afari, John Tekpertey, Kwame Asamoah, Wilhelmina Awuku.
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