Network Operations Manager
Carlsbad, Ca, Us
Managed a team of 8 providing technical and project management leadership across multiple data centers with 100+ systems, supporting sales, development, customer service, and corporate goals. Oversaw IT, Cisco Network engineers, Windows, and Telecommunication administrator staff of five, handling hiring, development, and performance. Analyzed results and presented detailed findings to senior management. Coordinated vendor contracts, purchasing, and maintained vendor relationships. Managed system performance, upgrades, and maintenance for servers, Nortel phone system, Cisco VOIP/network equipment, and NAS hardware/software. Collaborated with users and management to gather requirements and plan projects based on operational needs and goals.Key Projects and Achievements:• Implemented centralized network and systems monitoring with alerting capabilities.• Deployed two separate Cisco CS-MARS systems(first SIEM) for enhanced security correlation and alerting.• Upgraded collocation infrastructure for improved reliability, redundancy, and security.• Analyzed and optimized network design and internal routing, increasing performance, reliability, and scalability in the LAN and WAN.• Implemented Multi-site VMware ESX servers for server consolidation, redundancy, reliability, and disaster recovery.• Assessed storage needs and executed a project transitioning from single-tier to three-tier storage, incorporating organization-wide disaster recovery.• Developed and secured funding for twelve-month projects including VOIP, Remote Access (SOHO), Centralized Patch Management, Data leak prevention, Multi-site server refresh, WAN redesign, Dynamic Multi-Path VPN, SharePoint Server, Brick and Mortar Store UPS upgrades, LAN redesign, Software distribution, and Project Server, facilitating server consolidation.