Benjamin Dudek Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

NOTE: Demandforce is a subsidiary of MH Sub I, LLC dba Internet Brands.Supported the operational needs of the Sales team and ensured that Salesforce supplied a complete and accurate picture of everyone's performance.• Designed, performed, and maintained quota setting, sales forecasting, and commission calculation processes.• Collaborated with the in-house Salesforce development team to design and implement solutions that supported the Sales team's shifting business needs.• Increased the productivity of the Sales team and Sales Operations Reporting department by developing more efficient and/or feature-rich processes, tools, and resources.• Produced insightful daily, weekly, monthly, quarterly, and annual reports and live dashboards in Salesforce and as Excel/Google spreadsheets for use by the General Manager, Sales Director, Sales Team Managers, Account Executives, and Sales Development Representatives.REASON FOR LEAVING: I would have stayed longer, but I was among the multiple employees affected by a mass restructuring.

San Francisco, California, Us

DIRECTOR OF FIELD OPERATIONSSan Leandrans for Great Schools (Yes On 2017 SL Measure B)Jul – Aug 2017 • 2 mosHired, trained, supervised, and supported a team of 6 part-time Voter Outreach Associates in a political field campaign.• Conducted hiring interviews and selected the best candidates for employment.• Trained Voter Outreach Associates and volunteers on effective phone call messaging.• Created resources to enhance the team's efficacy and efficiency by anticipating members' needs and responding to their feedback and requests.• Produced daily and weekly reporting of field campaign activity and voter feedback for the remote strategy firm and campaign committee members.PRODUCT MANAGER, DESIGNER, & DEVELOPERGrazul Warehousing & ShippingDec 2016 – Jun 2017 • 7 mosDesigned, developed, and trained users on a Google Sheets-based, Google Apps Scripts-driven order form featuring live entry feedback, submission email alerts, secure submission archiving, and automatic packing list generation.PROMOTED THROUGH MULTIPLE ROLESSan Franciscans United To Reduce Diabetes In Children (Yes On 2016 SF Prop V)Apr – Nov 2016 • 8 mos----------DIRECTOR OF FIELD OPERATIONS, Aug – Nov • 4 mosManaged a team of 9 full-time Outreach Coordinators, 3 part-time Voter Outreach Associates, and a small army of Interns and Volunteers in a political field campaign.OUTREACH COORDINATOR, Jun – Jul • 2 mosFostered support for SF Local Prop V among voters, business owners, and community organizations via volunteer recruitment, canvassing, phone banking, outreach to local businesses and community organizations, etc.• Created the initial resources for my fellow Outreach Coordinators.PETITION CIRCULATOR, Apr – May • 2 mosEngaged San Francisco voters, collecting a portion of the 18,000 signatures that helped secure Prop V's place on the November 2016 ballot.• Tracked my outreach efficacy to identify and employ best practices to boost my productivity and that of my peers.

Washington, District Of Columbia, Us

Simultaneously fulfilled three responsibilities in service of the Alliance's PowerSave Campus program:CAMPUS TEAM MANAGER: Oversaw a team of college student interns that promoted energy efficiency at UC Santa Cruz via projects in four areas: 1) energy saving behavioral and retrofit interventions, 2) green workforce development, 3) academic infusion of energy efficiency principles, and 4) public outreach/education.EXPENSE REPORTING MANAGER: Streamlined and oversaw the monthly production of team expense reports by 16 remote campus Treasurers. Designed and administered the purchase approval request process.PERFORMANCE METRICS REPORTING MANAGER: Oversaw the monthly production of team performance metrics reports by 16 remote campus Metrics Trackers. Produced quarterly and annual progress reports for program funders.REASON FOR LEAVING: I would have stayed longer, but I was a member of the PowerSave Campus team, the entirety of which was let go when the program's funding was not renewed.

USER RESEARCHER & DATA ANALYSTBontom GamesApr 2014 – May 2014 • 2 mosCollected, analyzed, and presented qualitative and quantitative user data to help guide the development of "Catan Anytime," a mobile Internet browser version of Mayfair Games' "The Settlers Of Catan" board game.USER RESEARCHER & DATA ANALYSTBulletproof 360Oct 2013 – Feb 2014 • 5 mosCollected and analyzed data according to which UX improvements would be made with the goal of increasing customer participation in the product subscription program.• Conducted user research to learn current and potential customers' needs, pain points, and opportunities.• Mined purchase data to identify repeat purchase behaviors and customers to inform of new offerings.

San Francisco, California, Us

Managed the development of business-enhancing, player-delighting features on the Zynga.com gaming platform.• Turned game landing pages into player community destinations to strengthen Daily Active Users, User Retention, and organic search traffic via Search Engine Optimization.• Created additional opportunities for users to share site content to enhance the platform's viral exposure.• Leveraged closed social loops to increase the value of on-site social connections to boost Daily Active Users and User Retention.REASON FOR LEAVING: I would have stayed longer, but I was among ~520 employees that were let go as part of a mass restructuring.

San Francisco, California, Us

Coordinated with Community Managers of each game available on the new Zynga.com gaming platform to triage, resolve, and communicate to players about platform-specific issues experienced by players of their game.

San Francisco, California, Us

Engaged with passionate Zynga game players to facilitate the creation of features likely to delight them, help them obtain support they needed, and educate them about exciting new products and features.• Improved the social media post scheduling process; increased User Reactivations 25%.• Developed social media post asset repository; freed up 20% of my own and teammates’ time for use on other tasks.• Matched or bettered studio’s change in Daily Active Users and Installs most months.

San Francisco, California, Us

NOTE: Temp-to-Hire via WorkforceLogic (now Magnit)

Created a website and online database of behavior and decision-making research related to energy efficiency and climate change. http://peec.stanford.edu/behavior/• Created Word and Excel VBA macros; increased functionality, reduced process time 18%.• Worked with BECC conference staff to coordinate presentation uploads; files online within 1 hour.• Tracked progress and fostered collaboration via shared web docs; reduced development time 10%.• Wrote over 35 pages of help documents; increased customer self service 64%.REASON FOR LEAVING: I left to pursue additional education.

Us

Profitably managed 900% growth in pay-per-click search engine advertising revenue.• Delivered actionable data to team, analysis and strategy ideas to Director of Business Development.• Created the daily report used to optimize campaign performance; increased precision 30%.• Effectively communicated needs to engineering; reduced product and feature development time 5%.REASON FOR LEAVING: I left for an opportunity to take the logical next step in my career.

Ba, Psychology

High School