Ben Duff Email & Phone Number

San Jose, Ca, Us

Mountain View, Ca

Work to define Google Hardware as a premium yet playful lifestyle technology brand by identifying core Google hardware customers. Design fixtures and experience to achieve these goals by measuring sales and qualitative imprints.Create strategy for mobile and connected home product placement. Communicate with store ops to build planograms, deliver products and fixture components, track key installation metrics and work directly with ops managers to ensure smooth process flow. Develop pilot programs, new mobile/connected experiences to help customers discover product features, and examine shopping patterns of customers to achieve the shops KPIs

Cupertino, Ca

Globally managed Emerging Tech merchandise assortments and drove over 125 merchandising resets aligned with Apple's Brand Standards.Elevated in store experience through accessory demo and educational videos to increase employee engagement and simplify user experience for Apple Retail Stores and Contact Centers.Scaled vendor business by developing product packaging, driving product lifecylce, planogram placement and demo strategy.Collaborated with Product Merchandising, Field Merchandising, and Marketing to create a process plan for our merchandising resets (over 20 resets a year).

Chicago

Led implementation and maintenance of brand standards for two global flagships stores - Lincoln Park and North Michigan Ave.Managed and trained a team of 20 in visual merchandising execution and brand excellence. (30% have become Visual Coordinators and Global Merchandising Mentors)Facilitated over 25 global new store openings, fixture swaps and relocations. Coordinated over 30 new Apple Employees Worked with Market Directors, Filed Merchandising and Global Retail Support to elevate my stores merchandising and identify inefficiencies.