Benjamin D. Wolfe, Pga Email & Phone Number

Philadelphia, Pennsylvania, United States

Benjamin Wolfe is a Sr. Product Manager for Golf Genius Software (GGS), the most innovative and trusted supplier of software solutions for golf professionals and golfers. • Responsible for managing, leading, and growing a team of Product Managers• Work closely with the engineering managers to define product goals and requirements• Develop detailed product requirements, user stories, acceptance criteria, and success measures• Collaborate with key stakeholders and cross-division partners to prioritize key initiatives• Strengthen and enhance the product management processes to manage the product life cycle, determine relevant KPIs, and communicate within the company

Greater Philadelphia Area

• Served as the liaison between the customer and the development team to ensure both parties were heard and understood• Gathered, organized, and prioritized feedback from internal and external stakeholders• Coordinated and planned release cycles with the development, executive, and product management teams

• Hired, trained, and managed a team of Regional Account Managers who were responsible for building and maintaining the company’s relationship with key customers• Actively engaged high-profile customers to build and strengthen the company’s relationship and collaboration on white-labeled products• Planned, executed, and reviewed the department budget, including management of travel expenses

• Provided onboarding, training, and customer support via live chat, email, and telephone calls• Served as a product expert to Sales and Executive Teams, as well as other Support Team members

Westerville, Oh

• Development of a privately-owned business providing Audio-Visual Solutions and Golf Instruction

1 Club Lane, New Albany, Oh 43054

• Implemented & mastered a new software system that significantly decreased time spent by, and increased productivity of, the Golf Professional staff in their preparation and execution of member tournaments and events• Developed strong relationships with high-profile members to provide better service, thereby increasing their satisfaction with the club and increasing sales and use• Exceptional critical decision-making while managing and prioritizing multiple projects to meet strict deadlines

5805 Eiterman Rd., Dublin, Oh 43016

• Executed membership tracking programs, administering data and billing spreadsheet reporting• Directly developed and implemented membership products with feedback from customers and management driving continuous improvement• Increased sales & revenues by more than 10% with point-of-sale system creation & troubleshooting

Worthington, Oh

• Effectively managed more than 20 team members (union and contractors) on large-scale events, concerts, and conventions developing solutions and systems for sound, video, lighting, and staging

Solon, Oh

Kent, Oh

Bachelor'S Degree, Technical Theatre, 3.51 Gpa

Activities and Societies: Golden Key International Honors Society

Audio Engineering & Recording Certificate, Certificate With Honors In The Recording Engineering And Music Production Program

Certificates with Honors in The Recording Engineering and Music Production Program, and NewTech Audio Production Program

College Level Coursework As A High A School Student

Theatre/Theater

College Prep, 3.5 Gpa

Activities and Societies: National Honor Society, Varsity Golf, Marching Band, Varsity Choir, Concert Band, Theatre, Track & Field.