Leadership and Management• Trained new sales reps and coworkers on features and benefits of products, as well as on running and maintaining highly technical production machines• Promoted to leadership positions for high performance, organization, and strong administrative skills• Received recognition and awards for high performance Sales and Persuasion • Effectively communicate benefits and features of products and services• Ability to successfully persuade customers to purchase products and services• Effectively manage existing customer accounts and acquire new clientele through prospecting• Customize and communicate different options for meeting customer’s needsCustomer Service and Communication• Strong written and verbal communication skills• Over 4 years experience in providing outstanding customer service• Effective at establishing and maintaining relationships with new and existing customers• Actively listen to customers in order to accurately assess and meet their needs• Utilize conflict management skills to resolve customer concernsSpecialties: Business development, customer service, account management, conflict management and resolution, coaching, training and education.