Benjamin Potter

Benjamin Potter Email and Phone Number

Resolution Team Director at Alpine Intel @ Alpine Intel
Benjamin Potter's Location
Charlotte Metro, United States
About Benjamin Potter

Benjamin Potter is a Resolution Team Director at Alpine Intel at Alpine Intel. He is proficient in Spanish.

Benjamin Potter's Current Company Details
Alpine Intel

Alpine Intel

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Resolution Team Director at Alpine Intel
Benjamin Potter Work Experience Details
  • Alpine Intel
    Resolution Team Director
    Alpine Intel Jan 2023 - Present
    Charlotte, North Carolina Area
  • Alpine Intel
    Senior Resolution Consultant
    Alpine Intel Sep 2022 - Jan 2023
    Charlotte, North Carolina Area
  • Alpine Intel
    Resolution Consultant
    Alpine Intel Mar 2018 - Sep 2022
    Charlotte, North Carolina Area
  • Doubletree Suites By Hilton Charlotte South Park
    Rooms Operations Director
    Doubletree Suites By Hilton Charlotte South Park Jul 2017 - Mar 2018
    Charlotte, North Carolina
  • The Dewberry Charleston
    Rooms Operations Manager
    The Dewberry Charleston Jun 2016 - Jun 2017
    Charleston, South Carolina Area
    Hired as the opening housekeeping manager to help build the department from scratch. Wrote department standard operating procedures and assembled a team of twenty-five. In charge of day-to-day operations including room inspections, schedule creation, inventory management, ordering, interviewing, and performance management, while exceeding management goals and keeping standards high. Averaged scores of 95% for cleanliness, room upkeep, and service.
  • The Mills House Wyndham Grand
    Guest Service/Front Desk Agent
    The Mills House Wyndham Grand Jan 2016 - Jun 2016
    Collaborated with and assisted the room operations team with daily procedures to ensure the highest level of guest satisfaction. Organized, confirmed, processed, and conducted guest check ins/outs, requests, changes, and cancellations. Operated PBX switchboard and created room reservations. Posted charges and adjusted guest bills.
  • College Of Charleston
    Guest Housing Assistant/Reservationist
    College Of Charleston Aug 2015 - May 2016
    Charleston, South Carolina Area
    Oversaw inn-like operations for guests of the College, handling guest reservations and occupancy management. Created and analyzed financial reports, administering guest bills and filing payments. Responsible for creating new ways to enhance guest satisfaction while overseeing property management. Worked closely with contractors and maintenance departments to upkeep historic homes.
  • Harris Teeter
    Front End Associate
    Harris Teeter Mar 2013 - Jan 2016
    Attended to customers handling guest purchases, returns, issues and exchanges. Trained new associates and managers on front-end operations. Catered to guest needs while maintaining a traffic-efficient floor.
  • Wild Dunes Resort By Destination Hotels & Resorts
    Rental Accommodations Inspector
    Wild Dunes Resort By Destination Hotels & Resorts Apr 2014 - Sep 2015
    Charleston, South Carolina Area
    Performed room inspections for both beach houses and hotel units paying attention to detail in compliance with AAA Four Diamond standards. Documented any electrical, physical, plumbing and textural damages and repairs that needed attention. Met strict time management requirements to adhere to resort operations and housekeeping operations. Responsible for training new housemen and other room inspectors.
  • Cedar Fair Entertainment Company
    Area Manager
    Cedar Fair Entertainment Company Mar 2010 - Aug 2013
    Charlotte, North Carolina Area
    Managed multiple food and beverage restaurants and kiosks, overseeing forty associates, six supervisors and one location manager. Created weekly schedules and handled location sales revenue and inventory reports. Responsible for generating new concepts to increase branch sales and development. Planned, organized and executed annual events and attractions. Hosted annual new-hire training classes on proper food serving etiquette and company policies.

Benjamin Potter Education Details

Frequently Asked Questions about Benjamin Potter

What company does Benjamin Potter work for?

Benjamin Potter works for Alpine Intel

What is Benjamin Potter's role at the current company?

Benjamin Potter's current role is Resolution Team Director at Alpine Intel.

What schools did Benjamin Potter attend?

Benjamin Potter attended College Of Charleston.

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