Benjamin Fahey Email & Phone Number

Greater Grand Rapids, Michigan Area

At this position, I have the following responsibilities: -Responsible for Maintenance, Upgrades, Performance, and Troubleshooting of various MSSQL environments (2012-2019).-Responsible for Backups, Replication of Production Databases, Creation of Test/Dev Environments for MSSQL Environments.-Familiar with 3rd Party SQL administration tools, including Red-Gate DBA toolkit.-Researched and implemented best practices on SQL Maintenance plans via the Ola Hallengren’s Maintenance Solution for Test/Dev/Production environments.-Migrated multiple SQL database environments from SQL 2012 to SQL 2016 and higher, including environments with Reporting Services which split into separate services after SQL 2016.-Practiced in creation of linked servers between existing and new SQL server environments, as well as linking SQL environments with external database/application sources such as Salesforce via 3rd party applications.-Tableau Server Administration/Software Upgrade experience. Duties included maintaining licensing, adding users, integrating into MSSQL, troubleshooting, and keeping Tableau Server up to date on latest software.-VMWare vSphere virtualized server maintenance and creation, including: Windows Updates, Software Upgrades, Advanced Troubleshooting for in-house and 3rd party applications, backup solutions for server environments. -Active Directory Domain Administration Experience with creation of Users, Security Groups, OUs, and integration of Security Groups within SQL environments.-Responsible for planning budgeting and purchase of various IT related equipment/software, as well as working with vendors to facilitate purchases.

Greater Grand Rapids, Michigan Area

My responsibilities at this job included:-Administration of Gmail accounts-Active Directory Administration-Computer Deployments/Imaging-Customer Support for Hardware/Software problems-Implementing 3rd party Helpdesk Software for company-wide use-Interacting and working with 3rd party vendors to resolve hardware/printer issues.-Ability to work with local and international IT team to resolve issues quickly.

Dowagiac, Mi

While attending Southwestern Michigan College, I worked as a PC Technician in the student worker program at the college. During this time, I worked with a number of systems and software, which gave me experience in the following:- Microsoft Office Products (Word, Excel, Powerpoint)- Microsoft Windows OS installation and maintenance- Ricoh Lanier Multifunction Printers Configuration- HP/Dell Printers (Configuration for Production)- Work with print servers and set up of Papercut, a wireless printing utility used by college students to print from their laptop- VMware set up/maintenance- Novell domain experience- Zen Imaging software- Active Directory: set up Group Policies for domain.- SCCM management- Set up Microsoft Lync chat software for faculty and staff on college campus.- Tracing ports and interaction with switches for networks- Troubleshooting ability used to replace hardware, reinstall software, and remove viruses and malware from staff and faculty computers.

Bachelor Of Business Administration (B.B.A.), Information Technology

Associate'S Degree, Computer Networking