Benjamin Freuler Email & Phone Number

Zürich, Zh, Ch

Zurich, Switzerland

Leading New Product Development Area:Steering the development of a new area focused on order management, financial processes, and HR interfaces, currently overseeing 7 Product Owners. Emphasis on data-driven strategies for impactful project delivery and continuous improvement.Implementing Data-Driven Strategies:Employing data and value-driven approaches to steer decision-making, ensuring alignment with strategic objectives and driving continuous improvement across the Product Landscape.Driving Empowerment and Efficiency:Pushing initiatives for team empowerment, process automation, and system scalability to enhance customer satisfaction, revenue & operational efficiency and support the growth and development of the area and optimizing stakeholder workflows.Continuous Effort on Intelligent Process Automation:Focusing on continuous improvement through intelligent process automation by implementing data-feedback loops and reducing manual work, enhancing efficiency in operations.

Zürich

Developing Product Development Area:Worked alongside the Head of Engineering to scale the Product Development Area "Category Management & Finance" from 5 to 10 Engineering Teams, strategically expanding capabilities to meet growing demands and objectives.Leading Highly Skilled Team:Directed and developed a team of up to 9 highly skilled Product Owners, fostering a culture of excellence and collaboration to drive impactful project delivery and continuous improvement.Data-Driven Steering:Implemented a data and value-driven approach to guide decision-making across the Product Landscape, including Product Data, Sourcing Processes, Pricing, Product Availability, Financial Processes, and HR Systems, optimizing efficiency and maximizing organizational value.Driving Empowerment and Automation:Pushed team empowerment, process automation, and system scalability, enhancing operational efficiency and adaptability while fostering innovation and internationalization readiness.Focus on Internationalization:Prioritized internationalization efforts to expand market reach.

Zurich, Switzerland

- As the Product Owner of Pricing I was responsible for developing, prioritizing and implementing pricing features and track their performance. - I therefor collaborated with the engineering team, business stakeholders and external resources to ensure a continuously more automated and highly dynamic pricing landscape.- My role ended when I was promoted to Head of Product of the same area.

Zürich Area, Switzerland

- I'm leading a diverse team of great UX, PM and web analytics people. - In close cooperation with our developers we drive web & app development.- Our team is responsible for several major applications with a total of 60 Mio. sessions per month.- We involve large stakeholder groups and collect user and business requirements for features and products. - I manage internal and external service providers and design agencies.- I coordinate large digital projects across all platforms and devices with an audience of 4+ Mio. Unique Visitors per month.- Together, we define and monitor KPIs, do user tests and balance user experience and business needs.

Zürich Und Umgebung, Schweiz

- Drive app development and large digital projects.- Responsible for 6 major applications with a total of 15 Mio. sessions per month.- Involve large stakeholder groups. - Collect user and business requirements for features and products. - Manage internal and external service providers and design agencies.- Coordinate digital projects across all platforms and devices with an audience of 4+ Mio. Unique Visitors per month.- Define and monitor KPIs, balance user experience and business needs.

Italy, France, Spain, Portugal, Switzerland

Co-Leadership, Scope of Mission, Excellence of User Satisfaction, Safety of Participants, UX, Planning, Budget Control, Keeping Goal and Vision, Keeping up the Team Spirit, Cooking, Soundtrack, Fixing Stuff, Checking the Numbers, Adjusting Plans to Reality.

Zürich

- Main responsibility for excellent User Experience on all our channels for more than 4 Mio. Unique Visitors per month- Based on strategy and together with engineering and designers define, develop, implement and improve features, content and tools across all platforms.- Deep understanding of local.ch's users by applying quantitative and qualitative research methods.- Prioritizing and timing of releases and backlog in an agile working mode.- Keeping stakeholders informed and adjusting development to their needs. - Balance business, user and technical requirements and achieve smart trade-offs.- Competitor and market analysis.- Define, monitor and report KPI's.- Deputy of Head of Audience and User Experience.- Onboarding new team members.

Zürich

- Responsible for budget, quality, functionality and market penetration of traffic measurement study- Head of engineering team.- Traffic analytics for 200+ websites.- Consult 150+ clients.- Keeping usability of tools and publication up-to-date.- Communication of results towards market, clients and media.- Prioritization of new developments, investments and support cases.- Coordination of service providers.

Zürich

- I was responsible for budget, quality, functionality and market penetration of the user study- I did customer consulting on a regular basis- I communicated results towards market, clients and media- I coordinated several national and international service providers

Zürich

Birmensdorf

- PhD in social psychology with a focus of behavioral influence, applying a broad set of psychological methods & paradigms such as behavioral interventions, pre-post-surveys, behavior observation, social influence and visitor satisfaction.- Cooperation with private & public institutions and partners.- Publication of results in scientific journals, news papers and as part of several presentations and workshops on national and international level.- Significant reduction of conflict levels both in social and ecological contexts. High relevance in terms of best practice for management of outdoor activities.- PhD at University of Zurich (Social Psychology).

Zürich