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Benjamin Garnier is listed as Customer Success Account Manager @ Microsoft | Cloud Consumption, Technical Intensity, Customer Advocacy at Microsoft, a company with 189892 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Benjamin Garnier.
Benjamin Garnier previously worked as Customer Success Account Manager at Microsoft and Cloud Services Manager at Ptc. Benjamin Garnier holds Ingénieur Systèmes Et Réseaux, Computing Science, Ingénieur from Esgi.
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With over 15 years of experience in Cloud services, Product lifecycle management and Customer Success, I am a CSAM at Microsoft, where I create customer value by accelerating cloud consumption/usage, supportability, and influence upsell. I am passionate about delivering an easy and connected experience and building trust through customer centricity. I strive to improve customer experience with technical intensity and actioning customer feedback. I also collaborate across the customer success unit to drive better customer outcomes through cross cloud solutions delivering on the One Microsoft value.In my current role, I leverage my skills in PLM, ITIL, SaaS, and customer relationship management to represent Microsoft to cloud customers and ensure their business outcomes are achieved. I am accountable to guide a valued and influential customer relationship during the production lifecycle, developing customer loyalty and satisfaction, and addressing areas of concern or dissatisfaction. I also hold each party (my company, ours customers & partners) accountable for executing their activities in agreement with contracts, and establish a successful operating mode, excellence in technology performance, and superior customer service.
Listed skills include Product Lifecycle Management, Architectures, Windchill, Tomcat, and 38 others.
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Paris, France
Paris Area, France
Representing PTC to Cloud customers. In this customer facing role, I represent the best interest of my accounts and ensure their business outcomes are achieved. I am accountable to guide a valued and influential customer relationship during the production lifecycle. Main responsibilities: Developing customer relationships that promote retention and.
Paris Area, France
Responsible for delivering dedicated industrial solution: Product Life Cycle ManagementMain responsibilities: Customer requirement analysis through technical & functional workshop; Project operational management within an international context:o Applications of ITIL methods;o Customer relation management: contractual relationship tracking (SoW, CSM.
Paris Area, France
Responsible for delivering an Information Security Management System (SMSI) within ONP (Opérateur National de Paye) activities, authoring solutions security dossier and operating procedures. Management of security breach, incident and their resolution.Main responsibilities: Security requirement analysis for multiple solution; Workshop and delivery.
Paris Area, France
Customer functional responsible for a business solution delivery at ONP (Opérateur National de Paye), a large-scale information system easing technical communication of all French public information systems (Ministries SIRH, INSEE, CHORUS, etc.) used in the calculation of civil servant’s payroll.Main responsibilities: Solution design (architecture, design.
Paris Area, France
Delivering dedicated industrial solution: Product Life Cycle Management Customer requirement analysis through technical & functional workshop; Solution design and implementation; Training and user’s adoption management; Environments allocation plan and deployment management.References: TetraPak (Lund, Sweden) – Packaging Sector Project: RET PQP (10.
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Benjamin Garnier works for Microsoft.
Benjamin Garnier is listed as Customer Success Account Manager @ Microsoft | Cloud Consumption, Technical Intensity, Customer Advocacy at Microsoft.
AeroLeads has found 1 work email signal at @microsoft.com for Benjamin Garnier at Microsoft.
Benjamin Garnier is based in Greater Paris Metropolitan Region, France, France while working with Microsoft.
Benjamin Garnier has worked for Microsoft, Ptc, Ministère De L’Économie, Des Finances Et De La Souveraineté Industrielle Et Numérique, Shangai, and Marine Nationale.
Benjamin Garnier's colleagues at Microsoft include Rosni Sharma, Benny Crosby, Suresh Kumar, Khadeeja Shines, and Dennis Zheng.
You can use AeroLeads to view verified contact signals for Benjamin Garnier at Microsoft, including work email, phone, and LinkedIn data when available.
Benjamin Garnier holds Ingénieur Systèmes Et Réseaux, Computing Science, Ingénieur from Esgi.
Benjamin Garnier is listed with skills including Product Lifecycle Management, Architectures, Windchill, Tomcat, Xslt, Xml, Architecture, and Pdm.
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