Delivery Manager | Salesforce ConsultancyResponsible for managing end-to-end delivery of Salesforce implementation and development projects using Agile methodologies. Responsible for coordinating cross-functional teams, ensuring alignment between client requirements and technical execution. Led four large-scale projects across industries such as media, finance, and energy, overseeing project planning, sprint management, and risk mitigation.

Leading and coordinated multiple Workforce Development programs within the Salesforce ecosystem, overseeing 10+ projects with leading universities. Facilitated strong partnerships between Salesforce Trailhead Academy and 20+ external collaborators in education, nonprofits, and workforce development.Implemented performance metrics and reporting systems, leveraging data visualization tools to gauge program effectiveness. Created robust program documentation, including project briefs, schedules, SOWs, budget forecasts, risk registers, and project timelines. Managed budgets for all Trailhead Academy programs in ANZ, optimizing resource allocation to achieve program objectives and key metrics.Developed region-specific workflows to enhance daily operations for the Trailhead Academy Workforce Development team.

Zoopla is a UK leading property portal website and app who provide estate agents with advertising through our website and our affiliated partner websites. During my time I oversaw 100+ cloud software migrations in 18 months. Managed and reported on 6 work teams, ensuring successful project lifecycles. Conducted stakeholder consultations and delivered $2M+ financial targets. Simultaneously managed 10+ projects, with a focus on risk mitigation and issue resolution.

Softcat are the largest IT provider to the SMB market in the UK with a turnover of over £800 million in 2018. We cover everything from workplace technology to networking and security to datacentre and infrastructure. We can offer unrivaled customer support using our 250 in-house specialist along side our top tier accreditation with the likes of Microsoft, HP and Dell.We care passionately about two things: outstanding employee satisfaction and world-class customer service. We believe the former drives the latter. It’s why we’re serial award winners, both within our industry and among our peers, but also as a great place to work following multiple successes including the Sunday Times Fast Track list and ranking 1st place in best UK workplace by Great Place To Work