Benjamin Giesey Email & Phone Number

Plymouth, Michigan, United States

• Monitored and analyzed security events and alerts to identify potential threats or breaches within both client and the internal environment.• Lead complex incident investigations including triage, containment, eradication, evidence collection, after-action reporting, and documentation• Performed investigations into artifacts unavailable in existing security tools (log/host-based artifact identification and collection)• Coordinated with both internal and external resources during incident management• Performed forensic investigation and data collection within a wide range of environments in collaboration with client teams and resources• Utilized a wide range of tools and operating systems including EDR/XDRs, SIEMs, firewalls, IPS/IDSs, ticketing systems, user management, Linux, and Windows• Created and edited playbooks in SOAR platform

Phoenix, Arizona, United States

• Supervised and managed a team of field technicians and installers, ensuring the timely completion of cabinetry installation projects according to quality standards and customer requirements• Monitored project progress, conducting regular inspections, resolving issues and challenges promptly, and maintaining close communication with clients, contractors, and internal departments• Worked with little supervision, adhering to deadlines, managing time effectively, and maximizing team productivity• Interacted professionally in person and via electronic communications with customers, contractors, homeowners, and other teams• Utilized Microsoft Office and Zoom extensively for professional communication and scheduling, and various other Windows and mobile applications for daily tasks

Phoenix, Arizona, United States

• Led and supervised detention officers and oversaw daily operations for jail facilities with over 2,000 occupants• Managed employee schedules, tracked time worked, and prepared accurate reports on a weekly and monthly basis.• Conducted investigations into employee misconduct allegations to maintain professional standards and submitted professional, detailed reports• Regularly reviewed logs, reports, and video footage to ensure legal and compliance standards were met

Phoenix, Arizona, United States

• Collaborated with a team of detention and civilian staff to manage daily operations of jail facilities• Maintained security in a 24x7x365 operation housing pre-trial inmates• Upheld a high standard of professionalism and integrity dealing with members of the public, other law enforcement agencies, other staff, volunteers, and inmates• Worked in security control centers, monitoring multiple areas of the jail with video monitoring software, dispatching emergency response via radio, controlling secure doors remotely, and directing phone calls throughout the facility