Benjamin Giesey Email & Phone Number

Plymouth, Michigan, United States

• Monitored and analyzed security events and alerts to identify potential threats or breaches within both client and the internal environment.
• Lead complex incident investigations including triage, containment, eradication, evidence collection, after-action reporting, and documentation
• Performed investigations into artifacts unavailable in existing security tools (log/host-based artifact identification and collection)
• Coordinated with both internal and external resources during incident management
• Performed forensic investigation and data collection within a wide range of environments in collaboration with client teams and resources
• Utilized a wide range of tools and operating systems including EDR/XDRs, SIEMs, firewalls, IPS/IDSs, ticketing systems, user management, Linux, and Windows

Phoenix, Arizona, United States

• Supervised and managed a team of field technicians and installers, ensuring the timely completion of cabinetry installation projects according to quality standards and customer requirements
• Monitored project progress, conducting regular inspections, resolving issues and challenges promptly, and maintaining close communication with clients, contractors, and internal departments
• Worked with little supervision, adhering to deadlines, managing time effectively, and maximizing team productivity
• Interacted professionally in person and via electronic communications with customers, contractors, homeowners, and other teams
• Utilized Microsoft Office and Zoom extensively for professional communication and scheduling, and various other Windows and mobile applications for daily tasks

Phoenix, Arizona, United States

• Led and supervised detention officers and oversaw daily operations for jail facilities with over 2,000 occupants
• Managed employee schedules, tracked time worked, and prepared accurate reports on a weekly and monthly basis.
• Conducted investigations into employee misconduct allegations to maintain professional standards and submitted professional, detailed reports
• Regularly reviewed logs, reports, and video footage to ensure legal and compliance standards were met

Phoenix, Arizona, United States

• Collaborated with a team of detention and civilian staff to manage daily operations of jail facilities
• Maintained security in a 24x7x365 operation housing pre-trial inmates
• Upheld a high standard of professionalism and integrity dealing with members of the public, other law enforcement agencies, other staff, volunteers, and inmates
• Worked in security control centers, monitoring multiple areas of the jail with video monitoring software, dispatching emergency response via radio, controlling secure doors remotely, and directing phone calls.