Ben Walter Email and Phone Number
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Ben is an accomplished leader working across marketing, technology, and business operations. His expertise is understanding end-to-end business strategy and processes. With this knowledge, Ben leads teams to improve customer experiences, streamline operations delivery, and increase profitability.Ben works at VMWare and is helping lead business operations transformation and the transition to a SaaS/subscription business model. Before VMware, Ben held several leadership roles at 3M Company focused on business operations and transformation. This included becoming a certified Six Sigma Master Black Belt, driving master data and GTM transformation, and heading strategy & planning for the centralized business operations organization.Prior to focusing on business operations and transformation, Ben began his career in digital marketing and eCommerce. During this time Ben developed deep expertise in demand generation, lead management, digital analytics, eCommerce, and partner portals. Ben then transitioned into business and partner development for a start-up SaaS digital marketing business within 3M. In this role Ben developed pricing strategies, developed external partnerships, managed customer onboarding, and successfully negotiated & closed multi-year deals with Fortune 500 companies.Ben resides in the Greater St. Paul/Minneapolis area with his wife and two children. Ben holds an MBA from the University of Texas at Austin and a BBA from the University of Wisconsin Madison.
Omnissa
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Senior Director, Order To Cash OperationsOmnissa Jul 2024 - PresentMountain View, California, UsResponsible for worldwide operations and strategic transformation of:- Billing Operations- Customer Data Management- Fulfillment Support and Operations- Professional Services Operations- Order ManagementCollaborating across the corporation (sales, PS, global support, IT, Finance, and Product) to solve customer pain points, optimize quote-to-cash processes, and increase EBITDA.
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Senior Director, End-User Computing DivisionBroadcom Software Dec 2023 - Jul 2024Palo Alto, California, UsStanding up teams, processes, and technology across lead-to-cash in preparation for the EUC division divestiture from Broadcom to an independent private company. Leading global operations teams:- Billing operations- Account data management- Fulfillment operations (licensing, provisioning, and support)- Professional services operations -
Senior Director, Sales & Operations TransformationVmware Jan 2022 - Nov 2023Palo Alto, Ca, UsDriving the transformation for quote-to-cash processes with focus on CPQ, install base, deal management, and billing. Delivering critical capabilities to enable the evolution to a SaaS/Subscription first company and reduction in deal velocity. Helping modernize the master data and ERP tech stacks. Business partner and leadership cohort member. -
Senior Director Of Business Operations3M Jan 2021 - Dec 2021St Paul, Mn, UsHead of Strategy, Planning, and Operations for a 5000 employee business services organization spanning all lead to cash processes and supporting all businesses/geos.- Led strategic planning, financial planning & analysis, and process optimization projects - Drove operational delivery cadence using metrics and tier management to meet internal SLAs- Led global cash flow initiative to improve days sales outstanding across all businesses and geo -
Director And Lean Six Sigma Master Black Belt3M Apr 2019 - Dec 2020St Paul, Mn, UsGlobal continuous improvement leader for the Safety and Industrial business group. I focused on service quality, customer operations, and improving the customer experience (CX). Supported the President of the Automotive Aftermarket Division on key projects across the division.
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Director Business Transformation3M Jan 2017 - Mar 2019St Paul, Mn, UsMember of corporate leadership team accountable for business process transformation and business readiness for an ERP implementation in the US subsidiary across manufacturing, supply chain, logistics, procurement, sales, marketing, go-to-market, and business operations. Areas of focus included:1. Led transformation and migration of customer master data from multiple legacy platforms into Vistex DMr and SAP2. Led teams to simplify GTM motions streamline operations and improve customer experience3. Created and improved business processes to ensure operational success and value realization4. Led an end-to-end program to improve customer order success from PO receipt to scheduling of outbound delivery
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Program Leader, Partner Point-Of-Sale Data3M Apr 2015 - Dec 2016St Paul, Mn, UsAccountable for establishing a global channel data management program for all 3M businesses. This includes business strategy, vendor evaluation, process design, integration strategies with Salesforce.com & SAP, and channel adaption. Additionally I lead a team of 15 senior managers from all areas of the world to drive deployments, adoption, and integration of channel data into sales & marketing processes.
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Head Of Product Management, Partner Portal And Ecommerce3M Jan 2014 - Mar 2015St Paul, Mn, UsAccountable for 3M's global B2B web presence for OEMs and channel partners. This includes eCommerce solutions with annual revenue in excess of $7 billion USD, coupled with a self-service portfolio to reduce cost and increase productivity.My role focused on strategy, feature prioritization, organizational change management, customer communication, customer adoption, and value realization. Primarily worked with teams in Canada, Asia, and Western Europe.
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Business And Partner Development Manager3M Apr 2010 - Dec 2013St Paul, Mn, UsLeader in an embryonic venture to establish a new software and marketing services business at 3M. Worked closely with initial adopters to help them understand this new technology and apply it to their operations. Negotiated and closed the first ever sale for this business. Developed pricing strategies, external partnerships, and a new client onboarding program. P&L accountability for one product line.
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Digital Marketing Manager3M Aug 2006 - Mar 2010St Paul, Mn, UsManager responsible for B2B, B2C, and B2E strategies and execution for fifteen global business units with 3+ billion in annual revenue. Thought leader and change agent within the organizations to drive understanding of how digital technologies could be used for process improvement, increasing sales, and driving cost out. Provided significant training and coaching to a team of nine digital project managers and analysts.
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Marketing Specialist3M Sep 2004 - Jul 2006St Paul, Mn, UsAccountable for all division web properties, including a public site, secured extranet for distributors, and an internal employee site. Managed the co-op marketing programs for US channel partners. Jointly developed marketing campaigns with distributors to drive growth.
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Program Lead, Web Analytics3M Jan 2003 - Aug 2004St Paul, Mn, UsProvided internal consulting to 3M businesses globally on web metrics strategies and tactics for B2C and B2B web sites. Co-led the establishment of a web metrics center of excellence at the center of the company.
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Web Operations Specialist3M Jun 2001 - Dec 2002St Paul, Mn, Us
Ben Walter Skills
Ben Walter Education Details
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Texas Mccombs School Of BusinessGeneral -
University Of Wisconsin-MadisonOperations Management And Supervision
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University Of Wisconsin-MadisonInformation Systems
Frequently Asked Questions about Ben Walter
What company does Ben Walter work for?
Ben Walter works for Omnissa
What is Ben Walter's role at the current company?
Ben Walter's current role is Strategic Operations Leader | Wide and Deep Cross Functional Knowledge | Data and Process Oriented | Team Builder.
What is Ben Walter's email address?
Ben Walter's email address is ben.walter@3m.com
What is Ben Walter's direct phone number?
Ben Walter's direct phone number is +165173*****
What schools did Ben Walter attend?
Ben Walter attended Texas Mccombs School Of Business, University Of Wisconsin-Madison, University Of Wisconsin-Madison.
What are some of Ben Walter's interests?
Ben Walter has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Human Rights, Animal Welfare.
What skills is Ben Walter known for?
Ben Walter has skills like Strategy, Cross Functional Team Leadership, Competitive Analysis, Business Development, E Commerce, Management, Marketing Strategy, Project Management, Product Development, Program Management, Six Sigma, Process Improvement.
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