Benjamin Gonzalez Email & Phone Number

Monterrey, N.L., Mx

Monterrey, Nuevo León, Mexico

Senior Management Trainee for the Banking Pre-Sales and Solution Design team.Designed and created the use case of Bust Out Fraud for Credit Cards powered by AI/ML software and Data Warehouse, working together with a domain and technical team.Visioned, designed, and modeled 9 Dashboards (Prescriptive & Predictive) for the Credit Card Analytics Data Warehouse. Each one consisted of a combination of insightful graphs, forecasts, kpis, metrics and detailed reports. Among them are Credit Limit Assignment based on spent analysis, Customer retention forecast, Product demand estimation, Localized sales trends & Payment pattern predication and risk.Pre-Sales Support for LATAM and NA opportunities for Banking. My work consisted in the support for the creation, presentation and demonstration of Banking portfolio and services proposals adjusted to the customer's requirements. The opportunities covered topics and services from performance engineer, payments, frictionless onboarding, digital assurance to digital banking and data. Research and creation of Top Trends Dashboards for Banking in 2022 for 5 regions (EU, APAC, NA-West, NA-East, NA-MidWest) to provide better insights for future approaches. The research was based on 261 banks across the globe.

San Pedro Garza García, Nuevo León, Mexico

Participated in the sustainability and technology project focused on the air quality data of Monterrey, which was led by CEMEX, FAMM (sustainable institution), and in collaboration with the Secretary of Sustainable Development of the State of Nuevo Leon. My deliverables were:Developed a technical plan and price quotation to implement a security backup in the cloud of the air quality database server of the Secretary of Sustainable Development. Developed a software application in Python which works as an interface to be able to download efficiently and quickly the air quality data provided by the official website of the Secretary. The app was able to reduce the download work time from one hour to one minute.Created a dynamic dashboard in Tableau for data visualization that shows the history of 5 years of information from the different air quality metrics and shows the top 10 of their highest records. The dashboard had the purpose of enhancing decisions based on data and helping in the analysis of the metrics.

Monterrey Area, Mexico

Implemented the E-Commerce site of the company and managed the business ERP. Made updates to the current ERP system and improved the management of inventory, prices, costs and products for a more powerful and competitive use for the company.

Scrum Master, Technical Leader and Administrator for the Sales and Merchandise modules of the Merchandise Management Software (ERP) of the company. I was responsible of the migration of these modules from a Progress based software to an SQL.Technical Leader for the analysis, design, implementation and maintenance of the Space and Floor Planning software project.Responsible/Owner of the following applications: Price Optimization, Cost Administration and Contract Management software.

Price Optimization, Cost Administration product owner.- Technical leader for the analysis, design, testing, implementation and administration of diverse applications: On the cloud, Software as a Service and Custom Software.- Constantly working as a team with the different IT areas and Merchandising Analysts in order to provide the best solutions for the company.- Working with MI9 Retail (ERP), BPM, UML, SQL Database, Progress andEnterprise Architect.

- Analysis, Design, Development and Testing for Mobile Solutions (applications) for iOS.

Master Of Business Administration - Mba, Business Administration And Management, General

B.S. Computer Science And Technology

Faculty Of Electrical Engineering And Informatics - Exchange Program

Diploma In Professional Ethics

Master Of Business Administration - Mba Exchange Program