Benjamin Hadden Email & Phone Number

Milford, Michigan, United States

Frequent Activities• Documenting Intakes for therapists (for clients with mental health and substance use disorders)• Housing Intakes (Reviewing client possessions for suitability in sober living housing, cataloging client medication for review by staff, verbally reviewing rules, showing client around their sober living house)• Participation in Relapse Prevention Group ( Frequently worked to reflect and clarify client statements to further client insight under the supervision of the group leader)• Attended complete Lecture Series provided to clients One Time Activities:• Took over for lecturer when they became ill• Presented cultural in-service training on members of my population to fellow interns

Detroit, Michigan, United States

Pre Covid: • Worked with English and Spanish speaking families (children and parents) in the Promise Neighborhoods program in southwest Detroit to provide educational interventions (activities designed to support development) created under the guidance of an SCEC expert. • Helped families access resources to meet their needs, translated documents from English to Spanish and interpreted as needed.Post Covid (March 2020 to end): • Took calls on the intake line and referred callers to resources or the intake department of Black Family Development Inc. as appropriate. • Followed up with callers who requested additional assistance.

Toledo, Ohio Area

• Personally extended departmental working hours.• Implemented a new system to more efficiently track and route part deliveries.• Jointly trained employees and supervisors on new electronic inventory system (ERP).• Evaluated employees.• Assisted employees to obtain workplace accommodations.• Hired and separated employees as needed.• Recruited and trained replacement Parts Manager.

Bloomfield Hills

• Sold insurance policies via inbound telephone calls and cold calling.• Spared employer unnecessary costs by moving on to a more mutually beneficial position.

Livonia, Michigan

• Studied implementation of electronic resource planning, database, and query systems and how they relate to a company's daily operations.• Gained elementary experience with JSON and intermediate experience with SQL (both during the actual internship and in an informal training capacity with the company for one year prior.)

Detroit, Mi

• Re-wrote and clarified procedures, which lead to more efficient and accurate sampling of packaging components.Performed the following functions• QA Oversight for Packaging and Quality Control Laboratory• Release/Approval of sampled packaging components.• QA In Process Testing for Packaging• Creation, revision, and review of SOPs, work instructions, and packaging component specifications.• Initiation, performance and completion of Investigation Reports (IRs)• Batch Packaging Record (BPR) review• On The Job ( OJT) and classroom training• All functions listed under QA Technician position.

Pontiac

• Prepared, oversaw, and participated in educational activities for children who did not have homework. • Provided resources and instruction for children with homework. • Provided guidance to tutors and volunteers as needed.• Helped design and implement pre-test and post-test, used program-wide. • Created reports to provide analysis of pre-test and post-test outcomes.• Talked to the parents in Spanish and English as needed.

• Provided instruction and educational guidance for children.• Interpreted for Head Tutors as needed.

• Part of a team that greatly reduced the rate of errors in prepared materials.• Sampled packaging components• Tracked and maintained inventory• Dispensed and returned material• Rejected obsolete, expired, and non-conforming printed packaging components.

Sterling Heights, Michigan

• Cold called interviewees and performed surveys by phone for Morpace Market Research

Master Of Social Work - Msw, Social Work, 3.79

Electives in Substance Abuse and Leadership Strategies Internships at Black Family Development Incorporated and Milford Counseling.

Associate Of Applied Science - Aas, Mental Health/Social Work

Activities and Societies: Associate's in Mental Health/Social Work with field work interning at an elementary school and probation.

Bachelor Of Arts - Ba, Spanish, 3.62

Activities and Societies: Sigma Delta PiOutstanding Senior Award - Spanish Department.