Benjamin Harlan, Mba, Lssgb Email and Phone Number
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Innovative executive manager, change agent and organizational leader. With over 20 years of experience in building teams, delivering superior B2B Business Development sales results with Fortune 500 and Mid-Sized companies, Distribution Operations, and extensive knowledge in the "Big Box" and Specialty Retail environments. Highly experienced problem solver with a proven track record of turning around multiple underperforming business units/teams to become successful contributors to the entire organization in an ever changing retail industry.Senior management experience in the areas of P&L management, B2B Sales/Service, Operations, Customer Service, Administration, Inventory Control and Asset Management. Visionary leader responsible for the talent acquisition and development of future leaders in the organization.
Cumberland Valley School Of Music
View- Website:
- cvsmusic.org
- Employees:
- 25
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Guitar, Drums, Ukulele And Piano InstructorCumberland Valley School Of MusicChambersburg, Pa, Us -
Guitar, Piano, Drums, Ukulele And Bass InstructorCumberland Valley School Of Music Oct 2022 - PresentChambersburg, Pennsylvania, UsTeaching Guitar, Piano, Drums, Ukulele and Bass lessons to a wide range of students ranging from beginners to advanced players. Individual lessons created specifically to fit the type of music each student wants to learn. Foundations in music theory is also taught to help with reading music. -
MemberBeta Gamma Sigma Nov 2017 - PresentUsBGS is an International Honor Society which is the highest level of recognition a business student can receive in a Graduate Business program accredited by AACSB-International. -
Distribution Operations Manager - Warehousing | Safety ExecutiveTarget Jun 2021 - PresentMinneapolis, Mn, Us1st Shift Safety Executive partnering with building leaders on all safety incidents, investigations, problem solving, and developing countermeasures. role as an Operations Manager provides a chance to influence with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork. You will foster a “safety first” culture through awareness, training and accountability. You will quickly establish yourself as an engaging and inclusive leader with ownership for the team’s ability to maximize its productivity, growth and development. Create a positive work environment though real-time observation and specific, constructive and actionable feedback. Working with a sense of urgency will help ensure that ensure that operational plans are executed, performance and budget goals are achieved and teams are kept informed and coordinated across functions. You’ll have the autonomy to innovate with new approaches to process and method, all in the name of more efficiency and implementing future process flow optimization. Your ability to find root causes to problems will be well supported by an environment of calculated risk and testing. And your commitment to others will shine when you jump right in to help teams meet their business goals. -
Distribution Operations Manager - Mbp | Certified Executive TrainerTarget Jun 2014 - Jun 2021Minneapolis, Mn, UsRegional Distribution Center Operations Manager (T-589) in Chambersburg, PAMBP = Music & Movies, Breakpack, and Packing. I lead a team of 70 - 80 Warehouse Workers and Packers split between 2Shifts within a 1.5 million sq ft facility.Certified Executive Trainer - Onboarding new Execs and leading continual training and development amongst the Exec team.Backup Production Controller - leading 5 Operations Managers and up to 150 team members in all aspects of running their shift, hitting goals, and building plans for the next shift.Oversees the daily operation of assigned department(s) at the Distribution Center. Leads and coordinates activities of team members, and evaluates operating methods and procedures for improvements and total quality. Focuses on innovative and creative ways to achieve desired results in the areas of accuracy, productivity, service, cost effectiveness and growth and development of team members.• Identify and coordinate daily activities of 70-80 team members between 2 shifts; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge• Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued• Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes• Drive your personal growth and development by leveraging tools, resources, and relationships with other leaders• Maintain level of service requirements throughout the process, from our vendors to our distribution center to our stores• Manage a safe workplace by advocating safety training and accident preparedness• Partnering and managing a temporary workforce of Temporary Warehouse Workers and Temporary Packers through multiple Temporary Agencies• Interviewing/Training/Working with a Seasonal workforce at various peak times. -
Regional Manager - Retail | District Sales ManagerFc Organizational Products Llc | Franklinplanner.Com Jan 2013 - Feb 2014Salt Lake City, Ut, Us1. Multi-Unit management of the entire Retail Chain and all Sales Managers nationwide and reports directly to the CFO. Directs all Sales, Operations, Business Development, P&L Review, Merchandising, Hiring, Training, Payroll, Inventory Management, and Marketing for the Retail Stores.2. Leads the Business Development and Outreach processes to businesses and individuals via the Sales Managers. Helps with Business Development activities and Business Development reporting and tracking. 3. Insures that sales and service objectives are achieved as measured by performance to previous year and plan, average dollar sale, units per transaction, conversion rate, and customer feedback. Insures employee engagement through Sales Managers. 4. Responsible for maintaining legendary levels of customer service. 5. Maximizes EBITDA by managing expenses to budget and LY and leveraging company assets. 6. Insures that operational disciplines are established and maintained. 7. Responsible for staffing district and store positions with qualified, trained and motivated associates who meet FranklinCovey standards.8. Provides coaching and feedback to enable greatness in the Sales Managers and to inspire superior performance. 9. Maximizes sales and customer satisfaction by executing and maintaining merchandise presentation direction. Insures stores are neat, clean, safe and comfortable to shop. 10. Conducts accountability, training and motivational retail chain calls as necessary or directed. 11. Models Business Development behavior and coaches the Sales Managers in same. 12. Manages the stores within the retail chain through scheduled conference calls, weekly reports (business development, sales and labor), and performance reviews to discuss results, store issues and to provide communications from the home office. 13. Models Business Development sales skills and provides assistance on the sales floor including resolving customer problems. -
Store Manager | Sales Manager | Business Development ManagerFc Organizational Products Llc | Franklinplanner.Com Mar 2008 - Jan 2013Salt Lake City, Ut, Us1. Lead the Business Development and Outreach processes to businesses near the store including drop-by sales calls, productivity improvement presentations, client win-back calls, back-of-room and other events, other Business Development activities and Business Development tracking and Business Development reporting.2. Insure that sales and service objectives are achieved as measured by performance to previous year and plan, average dollar sale, units per transaction, conversion rate, and net promoter scores.3. Responsible for maintaining legendary levels of Customer service.4. Maximize EBITDA by managing labor and other controllable expenses to budget and LY and leveraging company assets. 5. Insure that operational disciplines are established and maintained and pass store audit standards.6. Responsible for staffing store positions with qualified, trained and motivated associates who meet FranklinCovey standards for Passion, Bravery, Spark, and Friendliness.7. Provide coaching and feedback to enable greatness in employees and clients.8. Maximize sales and Customer satisfaction by executing and maintaining merchandise presentation direction. Insures stores are neat, clean, safe and comfortable to shop.9. Conduct monthly accountability, training and motivational store meetings.10. Model sales skills in business outreach efforts and provides assistance on the sales floor including resolving Customer problems.11. Interim District Manager as needed.Previous high volume locations I have Managed: ~ Boston, MA - #7031~ King of Prussia, PA - #7106 -
Assistant Store Manager | Zone ManagerLowe'S Home Improvement May 2003 - Nov 2007Mooresville, Nc, Us- Multi-Department Management - Responsible for providing superior customer service and driving sales and margin in alignment with the financial plan of a retail store with revenues of $40 million.- Primary responsibilities included controlling and monitoring overall store expenses, and ensuring that all corporate financial and merchandising standards are maintained and enforced. - The ASM also oversees a variety of store specific programs (e.g., Installed Sales, Delivery, Product Services). - Additional responsibilities included overseeing the overall safety, security, supervision, training, mentoring, and scheduling of all assigned personnel, as well as any other duties as assigned.- Directly and Indirectly managed over 200 employees -
Receiving ClerkSears, Roebuck And Co. Oct 2002 - May 2003Chicago,, Il, UsDetermine method of shipment, Prepare bills of lading, invoices and other shipping documents, Inspect and verify incoming goods against invoices or other documents, Maintain internal record-keeping system, Record shortages and reject damaged goods, Route goods to appropriate storage areas, Pack goods to be shipped, Unpack goods received, Affix identifying information and shipping instructions on shipments Security and Safety
Benjamin Harlan, Mba, Lssgb Education Details
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Purdue UniversityLean Six Sigma Green Belt -
Shippensburg University Of PennsylvaniaManagement And Operations -
University Of Valley ForgeMusic/Music Technology -
Huntingdon Area High SchoolCollege Prep
Frequently Asked Questions about Benjamin Harlan, Mba, Lssgb
What company does Benjamin Harlan, Mba, Lssgb work for?
Benjamin Harlan, Mba, Lssgb works for Cumberland Valley School Of Music
What is Benjamin Harlan, Mba, Lssgb's role at the current company?
Benjamin Harlan, Mba, Lssgb's current role is Guitar, Drums, Ukulele and Piano Instructor.
What is Benjamin Harlan, Mba, Lssgb's email address?
Benjamin Harlan, Mba, Lssgb's email address is be****@****get.com
What is Benjamin Harlan, Mba, Lssgb's direct phone number?
Benjamin Harlan, Mba, Lssgb's direct phone number is +1 612 304*****
What schools did Benjamin Harlan, Mba, Lssgb attend?
Benjamin Harlan, Mba, Lssgb attended Purdue University, Shippensburg University Of Pennsylvania, University Of Valley Forge, Huntingdon Area High School.
Who are Benjamin Harlan, Mba, Lssgb's colleagues?
Benjamin Harlan, Mba, Lssgb's colleagues are Kathy Obrien, Brian Helman, Bill Smith, Tammy Gibaud, Katrina Neyman, Stephanie Gemmell, Fred Davison.
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