Ben Higa Email & Phone Number

Seattle, Washington, United States

Seattle, Wa

• Microsoft brand and project onboarding subject matter expert for the project team.• Lead a pod within the project team to ensure high quality work is delivered and discover potential cross-collaboration efforts.• Create MBR, QBR, and RFP presentations for project team and company.• Received the Digital Marketing Practice Appreciation Award from Logic20/20.Digital Marketing Project Manager and Community Manager at Microsoft (2019-Present)• Responsible for leading monthly global calls for vendors and FTEs to provide updates, guidance, showcases, and best practices. Create PowerPoint presentations, content, and communications to keep community informed and connected.• Develop reports and manage stakeholder relationships to support business outcomes and improve efficiencies.• Lead office hours to answer questions around services and offerings.• Review project statuses and manage improvements, where needed.Community Manager at Microsoft (2020-Present)• Community Lead for the global Marketing Coordinator community of 500+ within Microsoft’s Global Demand Center Field Marketing & Operations.• Coordinate with vendors to onboard Marketing Coordinators to Microsoft.• Work with team leads and stakeholders to improve and train on internal tools and reporting.• Developed global guidance for activity tracking and recording home webinars during COVID-19.

Bothell, Wa

• Film events and weddings to produce compilation videos• Film and edit promotional videos for universities and companies• Light, stage, and interview subjects for promotional videos• Storyboard and collaborate with clients • Filming and audio equipment include Canon DSLRs, Tascam and Zoom recorders, Yongnuo lighting, and Glidecam• Edit videos with a mixture of Final Cut Pro X, After Effects, Photoshop,and Lightroom• Built returning clients, including GO-MAP, the Office of Minority Affairs & Diversity at UW, Alumni Association at the University of Washington, and Mathematics Engineering Science Achievement (MESA)• Created logos and graphic designs using Photoshop, Illustrator, and inDesign

Bothell, Wa

• Manage the communication team and all marketing efforts for the Office of Admissions• Develop, create, implement, and maintain complex email campaigns for a variety of audiences• Track data and results of emails and website through Google Analytics and the CRM system to analyze the success of our marketing collateral• Project manage publication, videos, and graphic designs• Build queries for reporting and email recipient list gathering• Build and maintain full cycle marketing campaigns for a variety of audiences• Create graphics for emails, publications, and the website• Build emails and manage the website through basic HTML source code• Create publications, flyers, social media posts, and images using Photoshop, Illustrator, and InDesign• Developed the identity and voice for the Admissions Office when marketing• Manage all event promotion and communication• Produce, film, and edit videos for both for social media and web content consumption• Create and manage the content and design for all admission web pages

Bothell, Wa

• Developed, implemented, and maintain a social media campaign on Facebook, Instagram, Twitter, Pinterest, and YouTube for the Undergraduate Admissions Office• Develop, film, and edit engaging videos aimed to attract and inform prospective students through Final Cut Pro• Build engaging marketing HTML emails• Create publications, flyers and images used to promote the University through Photoshop and InDesign• Create and manage the content and design for all admission web pages• Develop engaging PowerPoint presentations for admissions team• Consult on web designs and social media for numerous university departments• Oversee and train Communication Specialist Student Worker• Manage the Alumni involved with "Alumni Voices" project• Design modern and relevant PowerPoint presentations for Admission Advisors• Act as an Admission Advisor (i.e. advise students, recruit at fairs and high schools, and present information sessions)• Advise students weekly at Mariner High School in the Career Center as an added resource to the students and Career Counselors (i.e. provide college advise and insight, edit personal statements, look for part time jobs, practice interviews, etc.)

Bothell, Wa

• Market the University of Washington Bothell to local Washington state high schools and community colleges• Promote admission through presentations and fair visits• Create videos to market the university and the different events on campus• Develop engaging and informative presentations, ranging of Admission Processes, the Benefits of a College Education, to Writing Effective Personal Statements• Coordinated events on campus for students of all ages• Advise students in the admission process in-person, over the phone, and through e-mail• Review applications in order to provide recommendations for student admittance and scholarship awards• Provide on site advising to high school students at Mariner High School in the College and Career Center weekly

Everett, Wa

• Marketed my workshops to high school teachers and community members to present to their classes, organizations, and fairs, in order to meet a lead budget requirement• Produced the entire lead flow for the High School Admission team• Taught students life skills and provided awareness of Everest College through my workshops• Coordinated events on campus in order to create excitement in students and build partnerships with the high schools• Interviewed and trained new High School Coordinators and High School Admission Representatives.• Presented to over 6,000 students and 100 teachers

Seattle, Wa

• Oversaw the Front Desk, including the agents and the overall production of the desk.• Acted as the hotel Manager on Duty on multiple occasions• Managed conflicts and disputes with guests• Handled reports and month end paperwork

Bachelor Of Arts (B.A.), Communication

Bachelor'S Degree, Communication, General