Benjamin Hirsch Email & Phone Number

San Francisco Bay Area

● Ensured near perfect demonstration of pre-release mobile android-based products to high-level press and executives through broad technical expertise, attention to detail, and a solid understanding of all known issues.● Produced internal tutorial videos with Adobe Premiere Pro CS6 to educate sales team on how to properly demonstrate the latest features of our mobile products.● Evaluated new PC and Android content for demonstration usefulness.● Tested power consumption of battery-instrumented mobile devices running common and unique use-cases using a Fluke NetDAQ.● Identified less common product issues through mobile product demonstration testing.

Santa Clara,Ca

● Increased handheld market competitiveness by analyzing Android smart phone and tablet PC multi-tasking and quadcore test cases, and creating detailed competitive handheld performance data and reports.● Ensured handheld tradeshow product reliability by testing pre-release marketing field demonstration software and operating system packages for reliability, performance, compatibility, and general readiness.● Cultivated developer relations by engaging new potential external partners and their emerging handheld applications for NVIDIA handheld optimization and differentiation.o Managed Photaf THD Panoramic Pro software project from inception to Android marketplace availability.● Increased handheld product visibility by providing test cases to showcase products in professional YouTube videos, and helping to produce those videos.o Example video: http://www.youtube.com/watch?v=9gl-UGVhmAA

Managed the Compatibility, Stability, and Reliability (CSR) Team:-Designed, implemented, executed, and verified product test plans (POR).-Assessed and Delegated priorities based on company goals.-Procured hardware and software.-Generated product performance results and reports.Designed, implemented, and executed new PC graphics performance and quality metrics.Performed Synthetic and Real World testing with the following focuses:-Test Areas: desktop PC graphics performance, Mobile/Laptop Graphics performance, HD/SD video decode, HD/Raw to SD video transcode, visual quality comparisons, system power consumption, display output compatibility and functionality.-Metrics: FPS (average frames per second rendered), average CPU utilization, system power (via WattsUpPro USB), benchmark duration, visual inspection (artifacting, decreased quality).-Benchmarks: Top selling 3D games, video player decode and transcode (Cyberlink, Intervideo, Itunes), and other common analyst benchmarks (3DMark, PCMark, many more).Built and Configured Test PC’s from the ground up:-Setup and tested problematic pre-release hardware and software configurations.-Extra areas of expertise: disk imaging, system bios flashing, video bios flashing, system bios editing, Windows registry editing, video bios register editing (bits), graphics and system configuration, Windows operating systems (Windows XP, Windows Vista, Windows 7, and older).Increased testing efficiency and decreased time to complete testing requests.Discovered, reproduced, and helped to debug many hardware and software pre-release product defects:-Worked with other departments and increased released product quality.-Avoided increased product cost to company (RMA’s).-Increased the public perception of NVIDIA products being problem free (it just works).

San Francisco Bay Area

● Built, configured, and executed in-house and remote demonstrations of Quantum3D hardware and software solutions. ● Installed, configured, and executed partner software installations for use by the sales department and field application engineers.● Planned, staged, and executed Visual Simulation and Training tradeshows.● Rendered invaluable guidance for emerging technology trends.● Served as an internal technical liaison.

San Francisco Bay Area

● Analyzed new technology for innovation, technology, performance, and value.● Tested unreleased computer hardware and consumer electronics for performance, ease of use, innovation; Analyzed technology implementations.● Optimized Intel and AMD based personal computers for best performance, running Windows 98 Second Edition, Windows Millennium Edition, Windows 2000 Professional, Windows 2000 Server.● Configured 3D Advanced Programming Interfaces: Glide, Direct-3D, OpenGL.● Managed new review hardware acquisitions; Approached potential clients to acquire new hardware for review.● Maintained hardware manufacturer client database building customer relationships via personal meetings, phone, e-mail, and online chat.● Provided insightful market growth strategy; Assisted in growing the correct demographics.● Administrated San Jose TCP/IP based Microsoft network.● Managed hardware test Lab and freelance writers: Prioritization of review hardware, delegation and communication of assignments, follow-up, communication with managing Editor.● Attended Various Tradeshows: Intel Developer Forum, Platform, COMDEX, Game Developer Conference.

Greater Seattle Area

● Co-administrated enterprise consisting of 200 mixed Microsoft windows clients (Win9x, Windows NT 4.0, Windows 2000), Microsoft Windows NT Domain controllers, Microsoft Windows NT Print Servers.● Upgraded computer hardware and software for Y2K compliance: Compaq rack mount servers, Compaq RAID arrays, and 200 mixed Microsoft Windows clients.● Performed Moves/Adds/Changes on Lucent Definity PBX.● Utilized Circom’s Visual Integrator software to control and monitor employee access to all business systems.● Corresponded with multiple product support vendors: Hewlett Packard, Compaq, Toshiba, and Dell.● Initiated contact with clients to build a sense of availability and prevent future user difficulties.

Greater Seattle Area

● Tested/Shipped the following products: Windows 2000, Windows NT 4.0 Service Pack 4, and Distributed Communication Object Modeling 1.2 (DCOM).● Administrated Network environment including 200+ Machines: Windows 95/98, Windows NT 4.0 Domain Controllers, Windows 2000, Remote Access Server, Domain Name Server, Windows Internet Name Server, Internet Information Server, and Terminal Server.● Created, Edited, and instituted test cases for upgrades from Windows 9X Clients to Windows 2000.● Installed, configured, and performed troubleshooting on Windows 9X, Windows NT, and Windows 2000.● Created, revised, and executed Remote Procedure Call Test Scripts.● Tested RPC over the following protocols: Message Queue, TCP/IP, DGIP/UDP, DG/IPX, SPX, and NetBEUI utilizing NTLM and Kerberos security providers on both x86 and Alpha boxes utilizing batch files.● Analyzed and investigated RPC regressions utilizing SMS’s Network Monitor.● Utilized the following: Microsoft Raid, Microsoft Outlook/Excel/Word/Internet Explorer, some Microsoft Visual Basic.

Greater Seattle Area

● Performed Technical Support: Microsoft DOS/Windows ’9X/OSR2/Internet Explorer, and Microsoft Plus.● Received Technical Training on the following: Microsoft Networking, Operating system architecture/installation/configuration/ trouble-shooting (DOS, Windows ’9X, Windows NT), Disk Compression, Dial-up Server, and Internet Explorer.● Became proficient in the following software: Microsoft Windows ’95/Word/Dos/Internet Explorer, and Microsoft Disk Compression.

Perl Training Course

Education record

Education record

High School

Activities and Societies: tennis, music, trumpet, jazz band, symphonic band, marching band