Benjamin Hirsch Email & Phone Number

San Francisco Bay Area

• Ensured near perfect demonstration of pre-release mobile android-based products to high-level press and executives through broad technical expertise, attention to detail, and a solid understanding of all known issues.
• Produced internal tutorial videos with Adobe Premiere Pro CS6 to educate sales team on how to properly demonstrate the latest features of our mobile products.
• Evaluated new PC and Android content for demonstration usefulness.
• Tested power consumption of battery-instrumented mobile devices running common and unique use-cases using a Fluke NetDAQ.
• Identified less common product issues through mobile product demonstration testing.

Santa Clara, CA

• Increased handheld market competitiveness by analyzing Android smart phone and tablet PC multi-tasking and quadcore test cases, and creating detailed competitive handheld performance data and reports.
• Ensured handheld tradeshow product reliability by testing pre-release marketing field demonstration software and operating system packages for reliability, performance, compatibility, and general readiness.
• Cultivated developer relations by engaging new potential external partners and their emerging handheld applications for NVIDIA handheld optimization and differentiation.o Managed Photaf THD Panoramic Pro software.
• Increased handheld product visibility by providing test cases to showcase products in professional YouTube videos, and helping to produce those videos.o Example video: http://www.youtube.com/watch?v=9gl-UGVhmAA

Managed the Compatibility, Stability, and Reliability (CSR) Team:-Designed, implemented, executed, and verified product test plans (POR).-Assessed and Delegated priorities based on company goals.-Procured hardware and software.-Generated product performance results and reports.Designed, implemented, and executed new PC graphics performance and quality.

San Francisco Bay Area

• Built, configured, and executed in-house and remote demonstrations of Quantum3D hardware and software solutions.
• Installed, configured, and executed partner software installations for use by the sales department and field application engineers.
• Planned, staged, and executed Visual Simulation and Training tradeshows.
• Rendered invaluable guidance for emerging technology trends.
• Served as an internal technical liaison.

San Francisco Bay Area

• Analyzed new technology for innovation, technology, performance, and value.
• Tested unreleased computer hardware and consumer electronics for performance, ease of use, innovation; Analyzed technology implementations.
• Optimized Intel and AMD based personal computers for best performance, running Windows 98 Second Edition, Windows Millennium Edition, Windows 2000 Professional, Windows 2000 Server.
• Configured 3D Advanced Programming Interfaces: Glide, Direct-3D, OpenGL.
• Managed new review hardware acquisitions; Approached potential clients to acquire new hardware for review.
• Maintained hardware manufacturer client database building customer relationships via personal meetings, phone, e-mail, and online chat.

Greater Seattle Area

• Co-administrated enterprise consisting of 200 mixed Microsoft windows clients (Win9x, Windows NT 4.0, Windows 2000), Microsoft Windows NT Domain controllers, Microsoft Windows NT Print Servers.
• Upgraded computer hardware and software for Y2K compliance: Compaq rack mount servers, Compaq RAID arrays, and 200 mixed Microsoft Windows clients.
• Performed Moves/Adds/Changes on Lucent Definity PBX.
• Utilized Circom’s Visual Integrator software to control and monitor employee access to all business systems.
• Corresponded with multiple product support vendors: Hewlett Packard, Compaq, Toshiba, and Dell.
• Initiated contact with clients to build a sense of availability and prevent future user difficulties.

Greater Seattle Area

• Tested/Shipped the following products: Windows 2000, Windows NT 4.0 Service Pack 4, and Distributed Communication Object Modeling 1.2 (DCOM).
• Administrated Network environment including 200+ Machines: Windows 95/98, Windows NT 4.0 Domain Controllers, Windows 2000, Remote Access Server, Domain Name Server, Windows Internet Name Server, Internet Information.
• Created, Edited, and instituted test cases for upgrades from Windows 9X Clients to Windows 2000.
• Installed, configured, and performed troubleshooting on Windows 9X, Windows NT, and Windows 2000.
• Created, revised, and executed Remote Procedure Call Test Scripts.
• Tested RPC over the following protocols: Message Queue, TCP/IP, DGIP/UDP, DG/IPX, SPX, and NetBEUI utilizing NTLM and Kerberos security providers on both x86 and Alpha boxes utilizing batch files.

Greater Seattle Area

• Performed Technical Support: Microsoft DOS/Windows ’9X/OSR2/Internet Explorer, and Microsoft Plus.
• Received Technical Training on the following: Microsoft Networking, Operating system architecture/installation/configuration/ trouble-shooting (DOS, Windows ’9X, Windows NT), Disk Compression, Dial-up Server, and.
• Became proficient in the following software: Microsoft Windows ’95/Word/Dos/Internet Explorer, and Microsoft Disk Compression.

Perl Training Course

Education record

Education record

High School

Activities and Societies: tennis, music, trumpet, jazz band, symphonic band, marching band