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Currently a Global Escalation Liaison for the Australia/New Zealand region with AirWatch by VMware, a company that provides enterprise mobility solutions.SpecialtiesExtensive Enterprise Mobile Device management (MDM)Extensive network troubleshooting skillsExtensive server and network hardware experienceIntermediate Active Directory knowledgeFundamental SQL knowledgeFundamental Android knowledgeFundamental iOS knowledgeExpert Windows Phone knowledgeExpert Windows mobileMicrosoft 70-680 certifiedMicrosoft 70-410 certifiedHDI Customer Service Representative Certified
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Group Product Line ManagerOmnissaAlpharetta, Ga, Us
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Group Product ManagerBroadcom May 2022 - PresentAtlanta, Georgia, United StatesLeading the Workspace ONE UEM core product team with a focus on modernization, enterprise readiness, and APIs. -
Senior Enterprise Design ArchitectVmware Aug 2018 - Mar 2024Greater Atlanta Area -
Enterprise Design ArchitectVmware Airwatch Feb 2016 - Mar 2024Greater Atlanta AreaResponsible for providing analysis, design, planning, and implementation guidance for enterprise customers looking to deploy or increase VMware AirWatch implementations across all geographic regions. Additional responsibilities include assisting internal R&D and documentation teams to ensure the latest VMware AirWatch recommendations are published, driving future architecture requirements, and assisting all internal resources with architecture related inquiries. -
Global Escalation Liaison - Anz RegionAirwatch By Vmware Nov 2014 - Mar 2024Greater Atlanta AreaResponsible for all high profile customer escalations between the ANZ and US Region. This includes daily meetings with development and product teams to identify key issues and work towards resolutions. Additional responsibilities are meeting with clients to work on identifying and capturing client specific use cases or product enhancements, creating and providing necessary documentation, and working directly with senior leadership.
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Application Support Engineer - Tier 3Airwatch By Vmware Jul 2014 - Nov 2014Greater Atlanta AreaWindows subject matter expert responsible for providing in depth troubleshooting for all customer escalations as well as identifying potential product issues and working with development or product teams to implement resolutions. Also responsible for leading the Windows team and having weekly meetings for both customer cases and upcoming features.
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Application Support Engineer - Tier 2Airwatch By Vmware May 2014 - Jul 2014Greater Atlanta AreaResponsible for supporting successful installations and upgrades of AirWatch, an enterprise management software solution designed for use in a variety of customer environments; provide day to day technical support for large corporation customers, prospects, and partners.
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Application Support EngineerAirwatch By Vmware Jan 2014 - May 2014Greater Atlanta AreaResponsible for supporting successful installations and upgrades of AirWatch, an enterprise management software solution designed for use in a variety of customer environments; provide day to day technical support for customers, prospects, and partners.
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Network EngineerSafe Systems Mar 2012 - Jan 2014Alpharetta, GeorgiaProvide remote support for financial institution network, computer, and software infrastructure. Preform on site installations and upgrades including server replacement, server virtualization, SAN implementation, and other network communication devices.
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Intern (Co-Op)Georgia Pacific Sep 2011 - Dec 2011Atlanta, GeorgiaTeam lead in a Co-Op between Georgia State University and Georgia Pacific; created a process to transition employees from Georgia Pacific assets onto a separate company's model; utilized knowledge of network security basics and the Microsoft Office suite; learned and experienced working with Microsoft Powershell scripts.
Benjamin Jacoby Skills
Benjamin Jacoby Education Details
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Computer Information Systems
Frequently Asked Questions about Benjamin Jacoby
What company does Benjamin Jacoby work for?
Benjamin Jacoby works for Omnissa
What is Benjamin Jacoby's role at the current company?
Benjamin Jacoby's current role is Group Product Line Manager.
What is Benjamin Jacoby's email address?
Benjamin Jacoby's email address is bj****@****ail.com
What is Benjamin Jacoby's direct phone number?
Benjamin Jacoby's direct phone number is +177061*****
What schools did Benjamin Jacoby attend?
Benjamin Jacoby attended Georgia State University - J. Mack Robinson College Of Business, Ball State University.
What skills is Benjamin Jacoby known for?
Benjamin Jacoby has skills like Virtualization, Network Security, Networking, Vmware, Active Directory, Windows Server, Vmware Esx, Microsoft Exchange, Software Installation, Troubleshooting, Group Policy, Servers.
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Benjamin Jacoby
Greater Richmond Region1deltadentalva.com -
Benjamin Jacoby
Getting Marketers Some Extra Sets Of Hands | Client Leader @ Usdp | Darn Proud Ohioan | HusbandCincinnati, Oh2cvgrp.com, usdigitalpartners.com -
Ben Jacoby
Denver, Co
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