Benjamin Brown Email & Phone Number

Jefferson County, Missouri, United States

We provide expertise for new and existing small businesses to improve growth in the area. Our team provides guidance to established companies or those looking to start a new venture by connecting resources and finding solutions. The Economic Development Corporation also works to secure funding through local programs and the U.S. Small Business Administration. Reach out and let's start something new today!

North Central And Northeast United States

• Responsible for the placement of a large, high quality Area Territory representative team and work with the Program Director to build and execute market retailer account plans. • Perform extensive market/competitive intelligence and partner with client management team to create customer engagement plans that accelerate business growth and drive business results.• Coordinate, summarize, and present field data related to Area Territory performance.• Manage multiple channel selling strategies and ensure that sales team members are positioned to execute such strategies and achieve sales growth objectives.• Establish regional/individual performance objectives, ensuring a high level of accountability.• Evaluate and make decisions on the Area Territory Representative’s performance-based pay increases, bonuses, and promotions.• Create an environment of excellent communication and share best practices with other Regions to drive sales performance.• Lead, coach, and develop associates to realize and achieve sustainable annual business targets and growth plan over several product brands and categories.

Greater Chicago Area

LG Home Appliance Representation:• Led a sales and training team of 8 brand managers across four states, and provided day-to-day direction and guidance so the team could grow the LG Home Appliance market share. • Maintained strategic partnerships with over 400 key retail locations, making region the third largest in the nation. • Partnered with account teams to ensure alignment between cross functional areas executing key customer sales plans, business analytics, insights, and sales strategies/initiatives.• Handle brand development including creating and implementing marketing strategies and promotional campaigns for existing products. • Oversaw budget controls/reporting and drove quarterly incentive potential for employees.• Worked closely with team to identify gaps and organizational product needs in key target markets and key accounts. • Analyzed Key Performance Indicators (KPIs), sales priorities and activities, and leveraged third party data to drive sustainable growth plans.• Coached and influenced the sales team through direct and indirect communications and leveraged opportunities to promote individual professional growth.

Greater Chicago Area

LG Home Appliance Representation:Using consistent management practices and relationship building skills, I develop rapport with retail sales associates, managers, and executives to further drive LG home appliance sales. Building these relationships is the primary reason many locations have augmented the number of LG branded display units and increased the volume of LG sales. Coaching and developing retail sales associates takes place during routine store visits and in formal group sessions using a mix of the seven common learning styles. I provide knowledge on current product offerings using visual, physical, and social styles based on the type of audience and feedback provided throughout. Flexibility in mind and schedule are key to obtaining the goals of the company and our client. I continuously request additional information and resources in order to provide better service to my active store list, assist members of my immediate peer group, and coach other lines of business in my territory to achieve maximum results and drive sales in the Chicago market.

Houston, Texas Area

Through CCS, I represent the LG brand in Home Appliances. As a Market Sell-Through Manager I influence brand recognition for LG products and manage relationships with 35 locations in the Houston area. Daily activities include managing sales calls, coordinating marketing and sales events, training individuals or large groups, coaching sales techniques, and performing assisted-sales activities. I routinely handle in-store issues to ensure product presentation meets client expectations. To meet sales targets set by the client I work with over 100 Retail Sales Associates and Managers in my territory. I provide individualized training, coaching, and development on product knowledge and sales techniques. Additionally, formal training sessions allow me to speak to large groups of diversely skilled sales associates using product demonstrations and various forms of media. As a team, we work to create a Best-in-Class experience for consumers purchasing home appliances. We create purchase passion among sales teams to share the enthusiasm of our brand with the world!

Houston, Texas Area

Sourcing new clients in need of furniture, appliance, and home electronics. I qualify and demonstrate fixtures based upon client requirements and make recommendations to for a world-class experience.

Aurora, Il

As a customer care specialist I handled inbound calls for new sales orders, existing sales status, package tracking, and product explanation. Additionally I handled payment applications, invoice questions, and return credit and negotiation. I was required to have a thorough understanding of the hundreds of product offerings and skillfully navigate between software programs for a seamless and exceptional customer experience.

Greater St. Louis Area

Maintained quality working relationships with partners in other lines of business to maximize opportunities for client expansion. Monitoring the monthly profit and loss statement and navigating through the reporting structure to find additional opportunities to increase profitability. Coaching and mentoring the branch team to provide superior customer engagement. Perform as a business development agent by introducing prospective clients to the Cash Flow Conversation and acquiring new relationships. Increase the branch presence in community activities and involvement with business networking organizations.

Jefferson County, Missouri

B.A., Business Administration, Management

Advanced Commercial Banking Program

Master Of Business Administration, Business Administration And Management, General