Benjamin Cook
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Benjamin Cook Email & Phone Number

呼叫中心运营高级总监 at 维京游轮
Location: United Kingdom 2 work roles
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✓ Verified August 2026 2 data sources Profile completeness 86%

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Current company
Role
呼叫中心运营高级总监
Location
United Kingdom
Company size

Who is Benjamin Cook? Overview

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Quick answer

Benjamin Cook is listed as 呼叫中心运营高级总监 at 维京游轮, a with 3284 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Benjamin Cook.

Benjamin Cook previously worked as Senior Director of Call Center Operations at Viking.

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维京游轮

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Profile bio

About Benjamin Cook

Experienced Senior Director of Call Center Operations with a diverse background in the travel and cruise industry in China and beyond.

Listed skills include Market Research, Management, Social Media, Marketing, and 38 others.

Current workplace

Benjamin Cook's current company

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维京游轮
维京游轮
呼叫中心运营高级总监
Beijing, China
Employees
3284
AeroLeads page
2 roles

Benjamin Cook work experience

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呼叫中心运营高级总监

Beijing, China

Senior Director Of Call Center Operations

Current

Beijing, China

In my current role as Senior Director of Call Center Operations for Viking Cruises China, I have the privilege of leading two critical teams that play a key role in delivering exceptional customer experiences.As the leader of the CRM Team, I work closely with Salesforce Developers, Project Managers, Business Analysts, and Data Integrity Specialists to develop and implement innovative technical solutions to support our staff in offices across China and on ships across across the world.I am also proud to lead the Fulfillment Team, which is responsible for Air Ticketing, Visa Application Services, and Insurance Purchasing. By ensuring that these critical functions are seamlessly integrated into our overall operations, I am able to optimize our customers' experiences and enhance our reputation as a leader in the industry.

Dec 2022 - Present
Team & coworkers

Colleagues at 维京游轮

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FAQ

Frequently asked questions about Benjamin Cook

Quick answers generated from the profile data available on this page.

What company does Benjamin Cook work for?

Benjamin Cook works for 维京游轮.

What is Benjamin Cook's role at 维京游轮?

Benjamin Cook is listed as 呼叫中心运营高级总监 at 维京游轮.

Where is Benjamin Cook based?

Benjamin Cook is based in United Kingdom while working with 维京游轮.

What companies has Benjamin Cook worked for?

Benjamin Cook has worked for 维京游轮 and Viking.

Who are Benjamin Cook's colleagues at 维京游轮?

Benjamin Cook's colleagues at 维京游轮 include Justin Engeldoe, Jérémy Henches, Lisa Trujillo, Domagoj Ivanovic, and Jody Auslund, Mba.

How can I contact Benjamin Cook?

You can use AeroLeads to view verified contact signals for Benjamin Cook at 维京游轮, including work email, phone, and LinkedIn data when available.

What skills is Benjamin Cook known for?

Benjamin Cook is listed with skills including Market Research, Management, Social Media, Marketing, English, Strategy, Business Development, and Human Resources.

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