Benjamin Laks Email & Phone Number

Toronto, On, Ca

Woodbridge, Ontario, Canada

Toronto, Ontario, Canada

Evaluated company's online retail performance and used new data to outline content writing strategies and develop promotional email campaigns resulting in an increase of email subscribers by 9.4% from 2021-2022.Used analytics and reports to ensure site optimization to generate high conversion rates and exceeded sales goals resulting in a 28% increase in revenue YoY.

Canada

Continually enhances and strengthens client loyalty and relationships by building trust and resolving issues promptly and completely which resulted in strong CRM and an increase in customer experience.Empower sales reps and Key Accounts by monitoring consumer trends to manage inventory which has resulted in assisting a companywide profit increase of 62% from YoY.

Brampton, Ontario, Canada

Rectified thousands of escalated customer service issues for National Sports and Pro Hockey Life, which resulted in strong CRM, customer retention, and a satisfaction rate of 85%.Assisted with E-commerce merchandising, forecasting, and inventory management for both National Sports and Pro Hockey Life using analytics formed by Shopify and Shiphero to increase e-commerce sales by 4% in 2020.

Greater Toronto Area, Canada

Managed company’s social media platforms and digital marketing campaigns resulting in boosted engagement, greater online reach and engagement by over 15%. Used extensive knowledge of social media and analytics to create key objectives while increasing core social media metrics such as followers, likes and website clicks that exceeded the company's original goals.Reimagined brand image by creating and designing a new logo using Canva and Photoshop which helped with SEO, organic… Show more Managed company’s social media platforms and digital marketing campaigns resulting in boosted engagement, greater online reach and engagement by over 15%. Used extensive knowledge of social media and analytics to create key objectives while increasing core social media metrics such as followers, likes and website clicks that exceeded the company's original goals.Reimagined brand image by creating and designing a new logo using Canva and Photoshop which helped with SEO, organic digital marketing and attracting new target clients. Show less

Toronto, Canada Area

Strategically reorganized the layout of the warehouse to maximize space allocation which made it easier for the sales associates to locate products and to make sales. In addition, I also maintained the required inventory to keep up with demand at the flagship store resulting in the store hitting 108% of its budget goal for 2019.

Yorkdale

Part time sales associate responsible for complete product knowledge in Hard Goods and ongoing product training. Responsibilities include selling merchandise, setting up displays, training and mentoring new hires, and providing exceptional customer service.

Toronto, Canada

Responsibilities included assisting in the marketing and communications department where I was in charge of uploading and managing daily social media postings, creating promotions and advertisements for events and programs as well as assisted with the development of a new company website.

Responsible for planning, implementing and evaluating a dynamic sports program for over 200 children ages 3-14 years old. Worked and liaised with senior staff team to ensure a positive and risk free camp experience by addressing thoughts and concerns. Submitted daily reports to senior staff team to ensure compliance with program expectations were met.

Toronto, Ontario, Canada

Created both on and off the ice skating drills for children ages from 3- 20. Provided a positive learning atmosphere by creating a fun environment to improve clients goaltending games and various skill levels. Created and implemented a marketing plan to secure new customers which resulted in obtaining three new hockey teams.

Honours Bachelor Of Business Administration And Diploma Of Business Administration, Business Administration And Management, General

Emphasizing in marketing while receiving an Honours Bachelor of Business Administration from the University of Guelph and a Diploma.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Diploma, Business Administration, Marketing